“Do yourself a favor and check them out!!! These lovely ladies restored my severely tarnished pandora bracelets. I wish I had a before picture. Let’s just say miracles were performed. Very patient, kind and personable staff!!!”
“If I could give Liam more than five stars, I absolutely would! I took my son to the New Balance store today, and Liam was phenomenal from beginning to end.
My son is between two sizes and has a narrow foot, so finding the right shoe can be challenging. Liam listened carefully, brought out multiple pairs in both sizes, and patiently gave us plenty of options to try. He was extremely knowledgeable about every shoe and clearly explained the differences in their materials, fit, and intended function. He then made thoughtful recommendations based on my son’s specific needs.
Liam was patient, kind, attentive, and had incredible manners. We never felt rushed, and his expertise made the entire experience so much easier.
Thank you, Liam, for your outstanding customer service, extensive product knowledge, subject-matter expertise, and genuine passion for taking care of your customers and your job. Your dedication truly stood out and made our experience exceptional!”
9:30AM - 10:30PM
9860 Brook Road, Glen Allen
Womens Clothing
“I like going to Ross and will visit several different locations arousing horse searching for specific apparel. The best time to go is when the seasons change and like now before winter sets in you'll find sweaters jackets and cold weather apparel in this region of the Northeast and a little down to Florida. Because items same to move pretty fast I will call it scoring a deal. I purchased items to redecorate my home and picked up a couple of lamps scatter rugs/ area rugs and pillows. It has spoiled me regarding apparel and what I can and cannot do without. The only thing that I miss is leather handbags. I don't do vegan leather does not leather or retro leather which is not leather. If they were to do a better design and look of replicating leather I would be okay and I like durability. I've noticed that some of the jackets and designers are doing a lot better than pleather. They could apply the same technique to the handbags. I used to frequent TJ Maxx and Marshalls every week but fine practically the same items at Ross for Less and that's the name of the store. ? whenever I travel and have time I visit at least one rose. I have purchased shoes by designers and great apparel. These days you can't look for certain designers only because some of the other garments are pretty good and quality. Definitely worth a browse, but make room in your trunk just in case you find a deal. They even have art supplies and crafting supplies, journals and wall art. Have fun!?”
“Awesome place to find discount clothing that’s in style! A lot of the items still have tags on them. Amazing selection! You don’t have to take my word for it, come and see for yourself!!!”
“I wasn’t able to do the Kohls feedback survey in time, but I did want to shout out Maureen who worked on 8/13. My mother, brother, and I went shopping at Kohls at my suggestion. He was going off to college in a few days and needed new clothes. We were in there for a few hours finding everything we needed, and meanwhile my mom’s phone died. She didn’t think anything of it until she realized partway through checkout that her card was in her digital wallet. It was a very large order that we ended up splitting three ways. All throughout, Maureen was professional and kind. I know it must have been frustrating at 8:30 pm having a line of people and then us holding up the line unintentionally all scrambling to figure something out for payments. I later thanked Maureen for being so kind- she had given my mother such grace. (And earlier that day we had unexpectedly had to put my mom’s cat down- So mom was not in the best of headspaces to begin with.) Maureen deserves praise and recognition for her positive attitude and willingness to help make the situation better. Thank you, Maureen!”
“Exceptional Value on the dollar. From shoes to carpets every is on sale. Lots of searching but if you are open to shop this is the store for you. There is a deal to be had around every corner.”
“Alan Furs commitment to exceeding customer expectations goes far beyond personalization. Their focus on exceptional service, premium quality, and lasting customer care truly sets them apart.
I visited the Alan Fur’s store in Richmond, VA seeking assistance in designing a coat and vest from rabbit and fox skins I inherited from my late grandmother. These skins were more than 100 years old, and it was very important to me to preserve them and create something meaningful in her memory.
I made an appointment with the owner, who exceeded my expectations with her approachable, friendly nature, and willingness to go above and beyond. She helped design a detachable fox collar for a cashmere coat as well as a rabbit-trimmed cashmere vest.
A few weeks before the estimated completion date, I called to ask if my order could possibly be expedited so I could take the pieces with me when I visited my daughter in Aspen, Colorado for Thanksgiving. I was delighted to receive a phone call two days before my departure letting me know that my coat and vest were ready.
Thank you, Alan Fur’s for helping me preserve the memory of my grandmother and for creating beautiful pieces that will become a cherished family legacy for generations to come.
With kind regards,
Julie Faulk
Mechanicsville, VA”