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“I bought a turquoise and sterling silver ring there at a reasonable price. Its amazing quality and customer service there was great even on a rainy cold day. :) Will be back for another one.”
“Lauren was amazing!! This was my first time ever shopping for a formal dress and the experience was nothing short of wonderful. She was so knowledgeable and helpful, and very professional and friendly.”
“My husband and I have personal clothier, Nicole Carlson. She is great. She quickly learned our tastes and does an excellent job showing us clothes we might like. She is always professional but fun to be around. She remembers things about ourselves we have mentioned and brings them up at later visits. She sells a quality product. We have purchased a wide variety of clothes from Tom James and have been pleased with the quality of each purchase. An excellent combination I would highly recommend.”
“Very classy clothes and I went back after 1 year hoping they would have the same pants in different colors that I had originally. They did and I bought 3 more pair, Great customer service! Now I have 5 pairs.”
“Devon was an amazing instructor. This was my first class. I highly recommend this class for anyone looking for a lower body and ab focus class. Have fun let your inner ballerina out without any stress. You will get a bit of upper body but not huge weight strength class. Thank you so much for allowing me to take a class. Take this class if you want to feel toned yet elegant while working out.”
“I love this location! Every time I go in to get shoes for my kids, they are so helpful. Tonight we came in to get shoes for our 6y/o, he was feeling a little down and Gabby (without even knowing) completely turned his night around. She was so kind and fun! And she helped him pick our two perfect pairs of Vans for him!”
“Nice and clean store and everything is sectioned into colors so it's easy to find what you are looking for. Our salesperson was polite and cheerful... a rarity these days.”
“I went here with my mom. They definitely have unique gifts and some cute clothing that you won't find elsewhere. Their clothing prices are insanely high. I would say that if the dresses etc. were made from expensive material or extremely well made they would appear to be worth the price? PERCEIVED value is definitely a thing. Things there ARE beautiful don't get me wrong and for some people money doesn't matter so if that's you or even if it's not just know that going in. Staff were nice as well.”
“Mandy was such an amazing help I bought almost over $300 worth of stuff today and she was helpful with finding my husband size and helping me shop for more. I’m glad I came in for I love it.”
“Highly responsive to my email request to purchase and ship an item my wife described to me after visiting the store on a road trip. Made what could have been a difficult purchase seamless. Thank you for your help.”
“12/12/25 update
Still one of the best Bean stores for excellent customer service. Recently Alisa was kind enough to hunt down an item I was looking for and she shipped it to me! This is a busy time of year, but she took the time to do this for me over the phone. She was so kind & patient. The top arrived quickly & in perfect condition!
I always receive amazing customer service every time I visit this store! Great selection of clothing. The staff is knowledgeable and always willing to go the extra mile to help you out if you’re in need of a specific size or color!”
“visited the store three different times looking for the perfect outfit for my boyfriend to wear to a wedding in New Hampshire. Even when we couldn't find exactly what we were looking for during our first two visits, Achilles was incredibly patient, helpful, and genuinely invested in helping us get it right.
He suggested a pair of pants for us to purchase elsewhere, and when we came back with them, he immediately helped us find the perfect shirt to complete the look. He also helped us pick out a belt and even recommended where to shop for shoes, along with specific styles that would work best with the outfit.
What really stood out was how kind, knowledgeable, and pleasant he was every single time we came in. He made the entire process enjoyable and stress-free, and we always felt welcomed. In fact, part of the reason we kept coming back was because of how great he was to work with.
Exceptional customer service is hard to find, and Achilles is a true standout. Thank you for helping us put together the perfect wedding outfit!”
“Employees are very nice and helpful. They took time to fully understand my issue with a return/exchange and were very patient and did everything they could to make the situation better.”
“Best customer service experience I have probably ever had in my entire life. I couldn’t find some of the tops that were on a mannequin and without even looking for someone to help us, one of the workers named Abbi asked if we needed help finding them. They were in a certain area across the store and she helped find them in my specific size. She also picked out some tops that she thought would look cute on my cousin and I and encouraged us to try them on. One of the tops they did not have in my size and she helped me order it online instead. Honestly she deserves a raise. She is fantastic and honestly makes me want to go back to that store. I don’t write reviews but the service there was so good that it made me want to.”
“Jules and Bella rock!
There was a GHOST shirt I was looking for that was nearly gone. Jules came by and got the ladder and took the last one from the display holder since it was fortunately in my size range.
Bella was such a joy to talk to at the checkout! She was polite and made sure I knew what sales were going on in the future.
Could not recommend this store enough!”
“I visited here today for the 1st time. This Boutique feels so homie, relaxed & Lottie is a sweet person,very helpful & reasonably priced.
Will shop here again. All sizes!”
“I really love the style of the clothing that Ciao carries. My favorites were the hand dyed and custom pieces made by the shop owner. Their sales associate, Sara, made shopping so much fun and I ended up finding a great item in the consignment upstairs.”
“Great location. Bianca and Shelly assisted my wife recently when shopping. She had been to many locations that day, but this location was the last. They make you feel welcome when entering the store and immediately ask questions to learn how to best assist. They helped my wife until she found the perfect dress for the occasion. Very knowledgeable and professional staff. I highly recommend shopping here for a professional and courteous environment. Thank you Bianca, Shelly and staff for showing true customer care!”
“Great experience at Urban Outfitters! The staff was super friendly and always willing to help. They helped me find the exact size I needed quickly. I love that they have so many different styles of urban outfits - from casual to trendy. Excellent customer service, will definitely come back!”
“I've only been here a handful of times, since I don't live in the area. But every time I've been, the salespeople have been friendly and helpful!
The clothes are displayed really nicely, and I always find something I like! Prices aren't bad either, especially for the area.”
“Everytime I come here I always find something to purchase on clearance. I snatched some leopard boots for $6 on clearance yesss! I also brought some pants as well. I absolutely love CATO! I call them my little boutique lol. This particular one has more of my size!”
“Update: It pays to visit the store. We saw some fun items that I've never seen on line. Once again, the staff were helpful but not over attentive. Fun visit.
This Talbots is a great store. The staff are friendly and very helpful. The store has a good selection of merchandise and it's laid out well. I've been a happy customer for over 50 years!”
“Skirts and Pumps is truly an inspirational brand for women and girls of all walks of life. The T-shirts are not just well crafted and stylish but also have a great message! Love it!”
“This place is a gem and a wonderful addition to the Addison lineup.
They have a wonderful curated selection that is gender and size inclusive.
The prices are approachable.
The customer service was so so friendly and honest.
I left with an armful of goodies and a happy heart.”
“Very clean and organized store , once entering the store they are all so welcoming. I love the atmosphere and the staff energetic and positive attitude. I highly recommend it.”
“My mom and I had the most pleasant, enjoyable and helpful experience today. I believe her name was Debbie assisting us (very sorry if I got that wrong bc you deserve the recognition!!) She was incredibly kind and went above & beyond to help w internet returns & locating the right size items. She truly made our day. Thank you!!”
“I've shopped at Levy's Richmond and Charlottesville for many years. The staff are helpful and attentive. The lovely clothing selection never disappoints!”
“My husband went here today looking for needohs for our 2 sons Easter basket. They were so kind and helpful. Their truck had just delivered. They could have turned him away because they hadn’t unpacked them yet. Instead they went to the back and brought them up for my husband to grab some for our boys! We have been looking everywhere and so excited we finally found some for their basket.”
“Every time I come to this store the employees are very friendly! Checkout was quick and hassle-free. Store managers are willing to jump in where needed. I left the store feeling genuinely satisfied with my purchases. I’ll definitely return and would highly recommend this location to anyone looking for great service and quality products! Definitely beats shopping online for clothes that I end up having to return/exchange for whatever reason.”
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“Excellent chic collection across several price points. High quality, unique fashion selections make this a delightful surprise in the small village of Irvington. Don't miss it.”