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“Home Depot offers good products at competitive prices but be very careful if you use their delivery service. I took a day of vacation in order to be at home for a washer and dryer delivery. The store scheduled it and confirmed the delivery with a email. Delivery day rolls around and after waiting all day I call the 800 number. After finally getting to a person my order is checked. Oh, it’s not in stock and has not come in from the manufacturer. Whoa! It was right there in the store when we bought it! Then she tells me that the delivery had been cancelled. That’s nice to know. I asked when I was going to be told about the cancellation? She said she had just told me. She then went on to say that my delivery was now scheduled tentatively for ten days from now. I asked if she could clear that through my boss so I can be there when it comes. “So sorry darling. That’s your problem “. Never again!! Quick to take your money but too busy to call and let you know they are having a problem. Hello Lowes… I’m your new customer.”
“Reserved a surface cleaner online. My Sun Joe pressure washer didn't work with its fitting but I was able to easily check out one that did. Reasonable prices.”
“Had some gift cards and went on to use them on some laundry detergent. There were three gift cards the lady was very efficient and taking all of them off. Got enough laundry detergent for the next year. Thanks Home Depot”
“Typically, I work with Katie to order products for our various Solar Farms in the area. She is consistently responsive and approaches our interactions with a friendly attitude. Katie's exceptional customer service is the primary reason I prefer shopping at Lowe's over other home improvement stores. Whenever I require assistance, I can rely on calling her, which is crucial for the industry I operate in!
My overall experience has been fantastic, from timely deliveries to receiving discounts and joining the rewards program. In conclusion, I am a satisfied customer!”
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“Awesome customer service, clean stores. I prefer to spend my money at locally owned businesses and this place has never let me down. I pass up my local ace to to support these guys!! I dont mind spending a few more bucks on items that I know are superior quality compared to items carried in big box stores.”