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“Bought a great Weber grill here. The staff is super knowledgeable and the delivery service was great! Hats off to just great local service. I highly recommend shopping at McLeans Hardware.”
9:30AM - 5PM
416 N Stonestreet Ave Unit 10, Rockville
Hardware Stores
“Awesome Job! I purchased the tune up packages for my old riding mower (wouldn't start) and my snow blower (sat around way too long with old gas which gummed up the carb). Used the pickup and delivery service as well, everything is running great. Really appreciate the quality work, well worth the cost!”
“Honestly, you’re never gonna get better customer service in any other hardware store, They really take care of the community and they help you get what you need”
“I received excellent service and insight during my visit on 3/21/26. I needed a new cartridge for my Moen shower. The staff (names I have forgotten) helped me get the cartridge puller and correct cartridge (I thought I got the wrong one but it turns out I didn't put it together correctly at first). I will be returning to the store regularly.”
“Definitely a 'man's' store, tons of tools, really easy to find! I went in for jewelry making tools and found small needle nose and flush cutters for as low at $3 -$4! This girl was happy!”
“Long story short here . I needed to retrieve a key from a defunct lockbox for one of my listings . Make no mistake those things are built not to be broken open . It took two guys 30 Mins to pry it open for me using bars and wrenches . And they did it all with a great attitude. This place and team are the absolute best .”
“i came in to get new rope for pulley on power washer and Hank was nice enough to help me out- went as far as helping me put rope in and making sure i did it right - all the while he was super busy rushing get to an emergency job, stopped what he was doing and helped me out- superb customer service!!!!”
“Thos. Somerville Co. is an excellent distributor of plumbing, heating and AC supplies in DMV. It took me endless efforts to find o-rings for my leaky vacuum breaker at hardware stores. None of them worked. Finally I used Google to search plumbing suppliers. Staff of Thos. Somerville let me buy Watts vac breaker instead of o-rings, and made sure I knew how to install it. It took me 5 minutes and 25 dollars to resolve my longtime headache. The company with superb expertise and friendly service is highly appreciated and strongly recommended.
It’s interesting to learn that the company was established in 1861 - one of the oldest in DMV!”
“The Garden Center at this location is awesome! Big, great selection, and the staff was super helpful. Shoutout to Fernando! He went out of his way to help us and was so kind.”
“We had a very positive experience at this Lowe’s. Akshay in the Appliance section and Department Supervisor Sean Z were both incredibly helpful and knowledgeable during our recent visit. In a time when good customer service can be hard to find, their assistance was a truly refreshing experience!”
“I came in for some flooring one morning, Ali was quick to help me find the product I was looking for. He grabbed Carlos for assistance, the two of them were happy be there working, happy to assist with loading and a pleasure to meet. You don’t find environments like this often anymore in large retail. I will chose this Lowe’s over competitors due this customer experience. Thank you Carlos and Ali for helping me complete a mission for my wife with ease!”
“I was at a friend’s wedding, there to officiate, when disaster struck. The arch they were going to be married under needed to be assembled but no one could find the screws that came with it. An hour before the ceremony. I ran to the nearest hardware store in my suit to find a box of screws. After some frantic looking around, an employee asked if he could help. I explained what I needed, and within a couple of minutes I had a 20 count bag of screws to do the job. I went to pay, he said to just take them, clearly I needed them quick fast and in a hurry. I told him he just saved a wedding, which I hope made it all worth it. Thank you, for not hesitating to help a stranger. Shop at this store, customer service is incredible!”
“I am leaving this review specifically about Cedrick in Appliances at Merrifield store. He is GREAT - professional, courteous, informed, efficient and diligent. His prep of the order resulted in a price that was even less than I expected to pay! I could not have asked for better service in the purchase of my fridge. He is an asset to the store and should be commended. Go see Cedrick if you want a good experience when purchasing your next appliance.”
“Hieu Dang Lumber is an amazing Employees, he was very kind patient and very professional. He helped me to get what I need, and i'm very grateful to him. Thank you so much Mr Lumber for the hard work you do Sir.??”
“I ordered some garden supplies online, but part of my order had been cancelled and only part of it refilled. I knew I had seen the cancelled product recently in the store, so I went looking for it. Josh, one of the employees at the garden center really went the extra mile to make sure I found the right product, got my complete order, then helped me check out and even helped me load things into the car. Thanks Josh!”
“I was in the Potomac store to buy some boxes. The store was not very crowded.We found an employee after a few minutes who pointed us in the right direction. We did self checkout and left with what we needed
Perhaps because it was something simple my transaction was good.”
“Thanks ? so much to Oscar from plumbing in Reston. He help me and my husband to find the proper equipment for A/C repairs and he went beyond with the search of all the parts and equipment need it, even checking the store inventory physically!!! He encourage for do it your self; safe and secure. Thanks so much for the support and extra help. Great to find customer service and support that knows the store!!!”
“(Translated by Google) If you need a good tool to work with granite, marble or quartz, go ahead, I recommend them, I am a manufacturer and with 12 years of experience in granite, marble and quartz, and I know why I tell you that it is a good place for your tools.(Original)Si tu nesecitas una buena herramienta para trabajo de granito mármol o Quarzo vaya n ayi se los recomiendo soy fabricador y con 12 años de experiencia en granito mármol y Quarzo y se porque les digo que es buen lugar para tus herramientas”
“They should change their name from fastenal to fastensome. I’ve been 4 times recently for some moderately difficult items, and they had nothing. The big box stores did. How does that occcur?”
“Mr. Taye Ramet helped me find all of the items I was looking for with professionalism and cheer. He then made some lumber cuts and found a cheaper and stronger glue than the one I was looking for.”
“There are many choices out there for suppliers. Most offer similar prices and delivery. What most don't have, are the customer service skills like Jason Goodwin! He is known for going the extra mile with every interaction. We can count on Jason every time to provide outstanding service. His expertise and knowledge are what keeps us coming back to Capital Electric.”
“If deciding between Merrifield and Reston, pick this location. Better parking, friendlier and more helpful staff.
Though, some of the products are weirdly priced. The largest (usually the cheapest) of the Brush Killer was notably higher prices than the 1 gallon option.”
“This is a Hilti tools and supplies store. Good customer service. Most of the time there is enough employees to help and you won't need to wait for long. The parking is convenient and right in front of the store. I buy new tools and supplies from this store, or through my rep and pick it up from here. I also bring tools for service as well.”
“Today I desperately needed an HVAC Fan Blade. I went to Johnstone Supply in Gaithersburg, Maryland and they were great! I searched a couple of places prior to Johnstone Supply and got no help. When I arrived at the Gaithersburg, MD location, Chris immediately reached out to me and he was excellent. Chris stuck with me till he found the part and processed it quickly. Johnstone Supply in Gaithersburg Maryland is Excellent. - Don”
“I had an exceptional experience with Vincent at Capital Electric! He provided fantastic service from start to finish, making the entire process seamless and stress-free. Not only did he offer competitive pricing, but he also went the extra mile to price match a spool of 1000 ft 16/2 wire for me. His professionalism, kindness, and willingness to help stood out throughout the transaction. It’s rare to find someone so pleasant and accommodating in customer service these days. I highly recommend Vincent and Capital Electric for anyone in need of quality products and outstanding service. I’ll definitely be back!”
6AM - 10PM
3201 Blenheim Blvd, Fairfax
Hardware Stores
“I visited here to rent a larger tool that's not available at other, closer, Home Depots and Ryan went above and beyond to help make sure I had the best experience possible. He recommended considering a box truck with a built in, less steep ramp to take the 350+ lb tool rather than the pickup and detachable ramp with a much steeper incline that I had originally reserved. When he showed me the difference he was absolutely right and it made things so much easier on me when loading and unloading. Then he showed me how to secure it in the truck, educated me on how it worked, and got me on my way while making sure I had everything I needed. All while assisting his coworkers and a computer down. When I returned the machine and truck later the employees were surprised I'd been able to handle it so easily and I put that down to Ryan preparing me when he so easily could have just waved me on my way. I would absolutely rent from here again, especially with Ryan at the desk.”
“My visit was after 8 pm, so this place was not busy and offered plenty of parking spaces. As always, my shopping stop was quick, knowing what I wanted and the location of the item in the store helped by searching the store online ahead of time. This is a friendly place to shop. Much appreciated.”
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“Most extensive selection of hardware I've ever encountered! Being able to see and touch hardware before ordering was key to the success of a very recent kitchen renovation. The owner, Lynn kept me from making a mistake with regards to finish and her product knowledge is amazing! She helped with layout and kept us up to date with expected receipt of delivery. I'm so glad to have this resource right here in NoVa!”