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“The Mercury and Armisted location has the most professional and friendly staff I've ever worked with of any business. Often they are VERY busy but manage to move all customers along very fast, even when handling calls and upset customers. What I appreciate most is the courtesy calls I receive if my reservation can not be honored because of a shortage of vehicles. The staff often will suggest another locations or will call me back if a car is returned and is available. The manager and the female asst. managers are the best.
Thank you
James Parker
Sr. Director of Marketing and Media Relations
Hampton University”
“This car rental agency was a godsend when I was in a pinch and needed a quick, affordable, and reliable resolution.10 out of 10 would recommend and will be back if needed!!!”
“Best experience I ever had renting a car! Their customer service and vehicles are top notch. I cant wait for the next time I'm able to get behind the wheel of one of their cars. THANKS!! I'm now a customer for life.”
“When I come to renting a vehicle from this Avis/budget, they are the best experience I,ve had hands down. They were polite and informative when assisting me with my rental. I have now made the only place I’ll rent a car in the Hampton area.”
8AM - 5PM
4124 W Mercury Blvd, Hampton
Car Rental
“The service was good, although there was only one employee when we picked up the rental car. We had to wait a while. The building is not in the best shape and there is no public bathroom after being there close to an hour.”
“This business went ABOVE & BEYOND to help me!! I was returning a cargo van that I was not comfortable driving & I was willing to drop off without a full tank of gas. Ron, the man working, encouraged me to just go fill it up because it would cost A LOT! Ron called his boss & she told him to take me to fill it up if nobody was there. It was the KINDEST thing they could have done!! It save me almost $200!!! This business cares about its customers. They might get busy at times, but they do care!!”
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“The whole crew at this location along with the district manager are rock stars! There was a shortage of cars and there wasn't one available for an important trip out of state. They did everything possible to secure me a vehicle and made sure I was happy with it.
Highly recommended”