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“Great customer service. Property very clean definitely a 5 star. Avery and Princeton are great they are very helpful and dont mind answering all the questions about the storage. If you need a storage this is the place.”
“Excellent service! I want to thank Tammy from Extra Space Storage for her kindness, patience, and professionalism. She was such a wonderful person and helped me so much throughout the process.
She was always willing to answer my questions and made everything much easier. I truly appreciate her help and highly recommend her.
Thank you so much, Tammy!”
“I didn't get the young lady's name that initially helped me, but she was great and AJ completed what I needed. The experience so far has been very positive‼️”
“I had the great pleasure to speak with Shakira this morning about my storage unit she was very knowledgeable and excellent customer service experience with my question. That we spoke about. my experience with her is 10 out 10!!!”
“I had a unit here for 2 years and have no complaints - Never had an issue with bugs or rodents, facilities were always clean, and staff was always pleasant. Would rent here again. The front desk worker, I think Rick, went out of his way to be helpful when I was moving out of my unit by making the process easy and getting me a cart.”
“Mrs.Liz was an excellent person and we had a great experience with her. She knows the work and is very knowledgeable. Great experience working with her and the company. GREATLY APPRECIATED. ???”
“Amie made my first experience getting a storage unit super easy and stress-free. As a college student moving into my first unit, I honestly had no idea what I was doing, but she walked me through everything step by step and answered all my questions patiently. She was really friendly, professional, and made the whole process smooth from start to finish. The unit was clean, the setup was quick, and the customer service was amazing. I definitely recommend working with Amie if you want a good experience!”
“I had an excellent experience renting two storage units. Ashley was very kind and professional. The location is clean and well maintained. I’d highly recommend this storage facility for anyone looking for self storage.”
“Jennifer made this so quick and easy, and her friendliness was super unexpected!! Customer Service TOP TIER!! ???? I wish she could manage my entire life at this point! Thank you!”
“Went in Thursday to pay my unit bill and inquired about the rate increase. Susan, the lady at the front desk was very helpful and answered every question I had and got me the information I needed due to phone issues. She even sent something off on the spot and was able to get the rate reduced for three months. Greatly appreciate her time and help. Thank you!”
“I had to come in to confirm my storage unit and I was helped by Makayla. She was patient and kind. She helped me cancel out another storage unit I had reserved due to me finding a cheaper unit at a different location. I appreciated her help and time. Thanks again!”
“Very satisfied with the correspondence and level of ease to get to and from the facility. Access thru the app is an added pleasantry to the use of technology to help make things work ?”
“Used this storage unit for over 6 years (when they first opened) and the service and innovation as well as the facilities improved from opening. The customer service was flawless and the price justifies the quality!”
“I’ve stored my belongings here, in a climate controlled unit for almost three years! The staff, with a special shout out to Mr. Tony Wade, are very kind, helpful, attentive. Thank you for keeping watch over my precious belongings!”
“Good availability to posting and easy to find location only a short distance away from the J Clyde Jefferson intersection. Also very helpful staff members even the helpline just be careful. They will inform you that the gates will be locked after 9 PM. But especially like I said staff is very helpful, especially Desiree.”
“I am having such a great experience with Public Storage. Patty is very nice to work with and she got me into a unit that fits my needs perfectly. The prices are also really fair and applying is simple.”
“The unit was nice and clean w no water leaks. The property is always clean too and the ladies at the front desk are very helpful as well. But the constant price increases are too much. They definitely haven’t upgraded anything that I noticed to justify the constant increase”
“Everything has been great, only had a small issue with my gate code on my first unit but that was fixed quickly. Rented a 2nd unit for overflow and everything has been good from renting online to at the office. Very clean and well kept up and feel safe there. Highly recommend this location on Harpersville to anyone!”
“My daughter has stored her extra things here since her Freshman year of college. I've never had any problems, to date. I'm informed via email/text when or if an issue arises. Everything has truly gone smoothly. Should I have a concern, I call, and without hesitation a solution is offered. I appreciate that.”
“Very pleasant experience. Daphne was awesome! She worked extra hard to secure me as a customer, after all the running around I did on the website. That lady needs a raise.”
“My experience was very good. The person that handled my concern was awesome! Unfortunately, I can’t remember her name, but I’m sure you can look at records and figure it out. She took care of every question and concern I had with efficiency and stellar customer service skills. Thank you.”
“Here again 2 yrs later different google account and I’m getting another unit and guess whose here my girl Talitia still smiling still and still a vibe I will forever come. Here as long as she’s here”
“Omg these guys are the bomb. The crew had me laughing, best price around town. Bruce is retired military and was here to put his final looks and checking and helping his team. Go warriors! You can't beat a company that has military leadership involved!”
“Ms Nikki at the Potter Lane facility was extremely helpful and professional as she brought me through the process of reserving additional storage rooms. The facility is kept clean and secure which is why I added more rooms at the same location. I thank Nikki and her staff for a positive outcome.”
“Love this place. It's peaceful. Never chaotic when I go. The lady in the office is so nice and sweet. The online pay is convenient and a person with memory issues I appreciate the reminder emails a lot. Best storage place I have used so far. My items are not damaged. No bugs. I do spray spider spray because of a fear but no issues. And it's affordable. They had the perfect size for what I needed.”
“Thank you bionca glee at public storage, for being such a great help with all my questions concerning my unit with you guys. You service was very helpful. I’ll be using you guys again in the near future.”
“The lady ‘Sam’ who works front desk was pure Gold!! She was beyond professional, fast, professional, supportive and caring. The facility is extremely well kept, and I was beyond impressed. Glad I chose this spot!
Highly recommend!!”
“This place has been great to store my Travel Trailer. Great rates and friendly people who work there. Highly recommend this place if you want a place to store your boat, rv etc...”
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“I spoke early this morning with Andy. She was very informative and helpful with the closure of my unit. I will definitely recommend friends to Poquoson Self Storage!”