Boost Mobile in Harrisonburg, VA, is appreciated for its friendly and attentive staff. Customers often mention the helpfulness of employees who provide excellent service, answer questions, and assist with switching to Boost Mobile. One employee, Jessica, was especially praised for her multitasking skills and kindness. Customers feel valued when staff take the time to explain coverage and device options clearly, without pressure to buy immediately. Many reviews highlight the good overall experience and good company reputation. However, some customers have faced issues, such as difficulty reaching the store by phone or misunderstandings about charges, like the $10 fee for a SIM card. Despite these concerns, the staff’s good attitude and helpfulness make the store a positive place for many. Customers express that they would give five stars if communication and clarity about fees improve. Overall, Boost Mobile is seen as a nice store with friendly people, though there is room for better employee knowledge and customer service.
I went to Boost mobile in HarrisonburgVA. Jessica was the girl who helped me and she was amazing . She at the same time helped 2 other people that came in. It has been a very long time since I have seen anyone multi task quickly and with most kindness. Jessica's personality made me keep boost . Thank you Jessica you are... read full comment
July 2024
Excellent service from David...thank you thank you thank you
June 2024
The staff are very attentive and take care of all my needs. I only have one complaint. Is the phone broken? I called several times today and nobody answered the phone. Will give 5 stars when someone answers the phone.
