Metro by T-Mobile at 139 S Carlton St offers great prepaid plans and a wide selection of 5G phones from Apple, Samsung, and OnePlus. Customers praise the friendly, helpful, and professional staff who provide quick and attentive service. Many reviews highlight the excellent customer experience, with staff members like Perla and Anika being especially appreciated for answering questions and making customers feel cared for. Customers feel like part of a family due to the staff’s kindness and willingness to help with phone usage and plans. Overall, Metro by T-Mobile is recognized as a top phone store in Harrisonburg, known for its welcoming atmosphere and reliable support.
I want to thanks the stuff members of T mobile in Harrisonburg,for the help the y offer me any time that I have problems with my phone understanding how to used.....I feel them like part of my family.... THANK you for your help....God bless you all ?????
May 2026
Josie very good customer service and very knowledgeable.
May 2026
I needed some help with fixing my phone SIM CARD and Natalio helped me without any hesitation even stayed in the shop after hours to find a solution so I appreciate Natalio for being such a great sales representative
