The Verizon store in Harrisonburg provides mobile, 5G home internet, and business services. Customers can visit the store, schedule an in-store appointment online, or place orders for in-store pickup, free two-day shipping, or same-day delivery. Customer reviews describe the location as absolutely phenomenal and great, with a specialist team that is very helpful, kind, and attentive. Staff members are noted for going above and beyond, demonstrating expertise and putting in significant effort to resolve complex issues. This includes helping with new phone lines, upgrades, and transferring phone numbers from other providers, even spending several hours on the phone with support to achieve a customer's goal. Employees are praised for figuring out problems with payments and carrier systems, ensuring customers get set up. The staff receives compliments for excellent service and great conversation, with multiple reviewers stating they were impressed and would return.
I had a wonderful girl, Stephanie, assist me yesterday...choosing the right phone for me...she went above and beyond and I so thank her for all her kindnesses... I rate her A++++++ Thank you...you should be commended for your excellent service to Verizon and it's customers...
May 2026
Michael is the man! Phenomenal customer service, high energy, & very knowledgeable. Business or personal accounts, he has you covered! You won’t regret it!
February 2026
Fast and friendly service in shop. Solved my problem.