High Speed Link has provided mixed experiences for its customers. The company's technicians are described as prompt, courteous, and knowledgeable, and the direct payment process was handled well. However, the customer service has been reported as non-existent, with calls and emails going unanswered when trying to cancel the service. Despite these issues, the technical service has been better than the alternatives of Verizon and Hughes Net, especially for those with limited internet options. Overall, High Speed Link offers decent internet service, but the lack of responsive customer service is a significant drawback.
Don't know why all the bad reviews my dad has had it for 3 years no problems I've had it now for 2 months no problems things working great for streaming TV and running my computer only $42 a month for internet and plenty of TV it's a bargain if you ask me thanks high speed link
June 2021
The place is very favourable. It give abundance of oppotunity to initiate lot of reports but the Corona restricts endeavour to work outdoor.
April 2021
Never had an issue with this place in the 7 years of having their services. I can honestly say I could count on one hand the times my internet was down in seven years. That is impressive. It is pricey but I feel well worth it. The staff is always friendly.