Boost Mobile in Harrisonburg, VA, is appreciated for its friendly and attentive staff. Customers often mention the helpfulness of employees who provide excellent service, answer questions, and assist with switching to Boost Mobile. One employee, Jessica, was especially praised for her multitasking skills and kindness. Customers feel valued when staff take the time to explain coverage and device options clearly, without pressure to buy immediately. Many reviews highlight the good overall experience and good company reputation. However, some customers have faced issues, such as difficulty reaching the store by phone or misunderstandings about charges, like the $10 fee for a SIM card. Despite these concerns, the staff’s good attitude and helpfulness make the store a positive place for many. Customers express that they would give five stars if communication and clarity about fees improve. Overall, Boost Mobile is seen as a nice store with friendly people, though there is room for better employee knowledge and customer service.
Very fair Price and price plans never change !! come check them out for an exceptional service
March 2026
Jessica was a huge help with switching my service to Boost Mobile. I was in and out in a timely fashion and had friendly helpful service 😇
March 2026
I can't say enough. Omar. A professional individual displayed kindness, patience and knowledge. He took his time to explain everything and stayed over 30 min late to assist me. We Need More Omars!!!!!!!
