“Jourdan is who you want to handle all your tech needs! I couldn’t have asked for better customer service and left with exactly what I needed. She’s a lovely helper, answered all of our questions, and people person, so patient and kind! Thank you Jourdan ?”
“I stopped by unexpectedly, and Hector was most gracious in setting my phone back up. Especially he hooked me up to email. He also checked my screen protector and advised me how to replace it. First class service!”
“Jon was excellent to deal with, very helpful but my new S23FE I bought direct from Samsung has been nothing but frustrating. Two days, three trips to the store, and I'm still having issues and traveling for ten days. Five stars to Jon, two for the 23.”
“Excellent service. I needed my laptop updated to improve my speed. Service was quick, and prices were affordable. So glad that I didn't have to buy a new laptop.”
“I give 5 stars because of Johan Llanes, he was very nice to me from day one. He was off work and came all the way to the store to help me get a phone. Also a plan that works for me , we need more workers like him. There was also another man there as well he was very nice and kind as well.”
“Seems like you can go just about anywhere for cell phone service. However, T-Mobile and this store embodies what great customer service is. Everyone here is inviting and efficient , makes you feel comfortable. We switched from Verizon and are super happy. The cell phone service along with the amazing prices, makes T-Mobile a no brainer. Just wish I would've switched years ago. The stuff they give you like Netflix, Apple TV and Hulu, are nice bonuses. I'm saving over $160 a month now and here service. Even got their home Internet which is so much better than Cox.”
“Finishing up set up for three new phones at the West Point store…Xavier stayed an extra HOUR to complete set up! Friendly, knowledgeable, excellent customer service…so glad to have this store in town!”
“Tanner is a great asset to Verizon. He’s knowledgeable about the devices that are in his store. I recommend him hands down if you need assistance with your phone.”