Ourisman Toyota of Richmond is a highly regarded dealership known for its extensive vehicle inventory and excellent customer service. Customers appreciate the professional and knowledgeable staff who go the extra mile to ensure a positive experience. Many reviews highlight the friendly and helpful team members who assist with vehicle selection, test drives, and negotiations, making the car buying process smooth and efficient. The dealership offers a range of services, including vehicle inspections and maintenance, with a comfortable waiting area that provides free coffee and hot cocoa, creating a pleasant environment for customers. Several customers mention their loyalty, having purchased multiple vehicles from the dealership, and commend the staff for their trustworthiness and dedication. The service department is also praised for its quality work, such as routine maintenance and inspections. Overall, Ourisman Toyota of Richmond is recognized for its professionalism, customer-focused approach, and commitment to serving the community since 1968, making it a trusted choice for new and pre-owned vehicle buyers in the area.
The team at Ourisman Toyota is amazing! After their hard work and diligence, I was able to get my dream car. Shaheer, Drew, Jason, and Brittany, I can’t thank you enough!!
August 2026
Luke was our associate. Cool guy. We'll make a choice and return tomorrow!
August 2026
Very smooth and clean, Justin, my advisor was amazing, and the technician that worked on my vehicle, highly skilled.Thank you
