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“Dexter was incredibly helpful today. When I came into the store, I was all over the place. I had two returns and realized one did not have the label and the other did not have the return completed in the app. Dexter took the label and taped it to the package for me and he noticed that while I was completing the return in my phone, I selected the wrong option. He showed me how to cancel the return and do a brand new one. My son leaves for college in the morning and I am a complete mess, but Dexter was such blessing to this anxiety-driven brand new dorm mom! He even asked where my son was going to school and wished me luck. Give this man a raise!!!”
“I rented a box for two three-month periods and had a great experience. The staff were always friendly and got to know us well enough to grab our packages before we got to the counter. Excellent service.”
“I've been dropping off my Amazon returns here for forever (and have never had anything but top-notch service), but my recent experience with using their printing service was INCREDIBLE. Ryan was very patient, answering all of my questions and providing helpful suggestions. I sent the PDFs to him, who reached out with me to confirm pricing before proceeding - in the end, his feedback resulted in a really beautiful program and seating chart at a better price than Staples or FedEx. In other words, I highly recommend The UPS Store on all counts, but especially for their terrific customer service modelled by Ryan.”
“Customer service is outstanding! I stopped in for the first time out of convenience of location to ship a customer merchandise and I’ve been using them ever since. They are always pleasant, cost to ship is reasonable and they are very attentive to my needs. I highly recommend this business!”
“I had such a great experience at UPS thanks to Alex and Kevin. They were both incredibly friendly, professional, and genuinely went out of their way to help me with my packages. From the moment I walked in, they made the process smooth and stress-free, answering my questions and making sure everything was taken care of properly.
It’s not often you come across customer service like that—they really made a difference and turned what could have been a routine errand into a positive experience. Huge thank you to both of them for going above and beyond. I truly appreciate it!”
“I had a great experience at The UPS Store while sending my passport renewal. Leslie was incredibly kind, patient, and helpful throughout the entire process. She walked me through everything step by step, answered my questions, and made what could have been a stressful process feel easy and smooth. Excellent customer service and truly appreciated her professionalism and warmth. Thank you, Leslie!”
“The employees are so personable, helpful, and so attentive the moment that you step into the store! I am someone who gets really anxious, especially doing returns and they always make it such a stress-free environment answering all your questions and giving you the best advice for your packages”
“I visited the store today, the vendor whose item I was returning made it a real hassle. The team at this store and a Sunny in particular were fantastic! Thank you again for your help! The kindness the team exhibited to the customers was really uplifting.”
“Kelly is great employee with exceptional customer service. She helped me to print a wide format poster. It was urgent and they made it ready in half an hour. Highly recommend for any print jobs.”
“I recently had the opportunity to use a local drop shipping business that offers a wide range of everyday services including fingerprinting, key duplication, mailbox rentals, and document copying—and I have to say, it’s a surprisingly convenient one-stop shop.
What really stands out is the versatility of the services. I initially went in for fingerprinting, and the process was quick, organized, and handled professionally. The staff clearly knew what they were doing and made what can sometimes be a tedious process feel smooth and efficient.
While there, I also needed a few copies made and a spare key cut. Both services were completed promptly, and the quality was spot on. The key worked perfectly, and the copies were clean and clear. It’s nice to find a place where you can take care of multiple errands in one visit without sacrificing quality.
The mailbox service is another big plus. For anyone who travels frequently or runs a small business, having a secure and reliable place to receive mail and packages is a huge benefit. The drop shipping component also adds value for entrepreneurs looking for fulfillment support without the overhead.
Customer service was friendly and helpful throughout the visit. The staff took the time to answer questions and made sure everything was done right the first time.
Overall, this business delivers convenience, efficiency, and solid service across the board. Whether you need fingerprinting, copies, keys, or mail services, it’s a dependable place that gets the job done well.”
“Love this store! They are always so warm and friendly STORE 5555 I would recommend to anyone. All employees are welcoming and knowledgable. I’ve been going here for over 5 years and the manager is wonderful! This is located by the Panera and Target as well.”
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“This is the best UPS store in Woodbridge. The manager Mark is personable and helpful every time I do business there. Matt is also a stellar store associate. Highly recommended. But one caution- it can get a little busy there!”