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“Super helpful staff. I had several things to ship today and pack - the gentleman was patient and insured that everything was labeled and packed appropriately. There was along line, and his colleague greeted everyone with a "Good Morning" we will be right with you. One of my best experiences at UPS. I LOVED the mailers I was able to pack my cards in as well as a great box for my electronic device I was shipping out. Overall GREAT experience. Will be my go To UPS Location.”
“My cousin recently shipped a set of dishes for 8 people to me from the UPS Burke Center Parkway location. They were packed and shipped to me across country to California, arriving in perfect condition. I could not be more pleased by the professional service I received. Thank you!”
8:30AM - 7:30PM
4222 Fortuna Ctr Plz, Dumfries
Mailbox Centers
“Both the manager and staff went out of their way by charging my dead phone to make my return. I did not realize at the time that they needed the qr barcode to complete transaction. Being in a cast; providing that extra assistance was a blessing for me.”
“Well, I had a property I purchased from an online auction and I was very worried as to how I’m going to get it mailed. I called the UPS store and spoke to jyoti at around 8 AM in the morning and at 11 o’clock. She had collected my property and gave me the price including insurance. I have never seen people move that fast. She was highly efficient and very helpful. She knew exactly what she was doing.”
“I recently had to get fingerprinting for my job and Mailbox Junction is a fantastic place to do it. I made my appointment and was in and out in under 3 minutes. The guy running it was very helpful and knowledgeable. Would highly recommend!”
“This store contains amazing employees! Everyone is so nice and charming! My Amazon returns are easy. I had realized I had forgotten my wallet as I was about to start the label printing process. I notified the employee (Oscar or Omar, don’t recall his name). I was going to go home and get my wallet but instead he told me not to worry and did the label either way. I was so shocked by this customer service! He was amazing! As was everyone else! I recommend this store and am satisfied??”
“My sons senior night for football was on a Friday. I ordered big heads from an individual and the quality was awful. I didn’t get the big heads from the individual until Thursday at 9pm. I emailed Jen at the UPS store that night, knowing they were closed. Jen responded to me an hour before they opened on Friday, assuring me that she could help me. She was able to get me all 16 big heads, of 12 different players, by 5pm! She saved the day and helped to make senior night special. Jen was very patient, helped work through picture quality issues and explained the process. The big heads were very well made. I highly recommend this store!!”
“The employees in this store, exemplified by the manager Mark, should teach a master class in customer service relations. I feel like post-Covid customer service as a whole has plummeted in the retail space, not here though. Keep up the good work!”
“I’ve never had a problem. I drop off UPS packages all the time and have never had a problem getting a receipt. I think some of the negative reviews come from people not understanding the difference between a UPS drop off and UPS access point. You can purchase a UPS label at Parcel Place and they will accept UPS drop offs if you already have the Amazon return shipping label printed.They cannot scan your Amazon return bar code and print the label for you. You need to go to an actual UPS store or UPS access point for that service (you can do that at AutoZone right down the street OR the UPS store in Bradlick shopping center).Additionally, with regards to the review about discrimination against Caucasians, I have never experienced anything like that. The owner has always been nice to me and I’m white. However, I always go out of my way to treat service people (waiters/bartenders/retail sales associates) with the respect they deserve, so I usually get excellent customer service in return.”
“Excellent place to mail your packages!!! Specially now in Christmas times. I had the BEST experience in this location. I was helped by the most experienced employee, Sonny! He was very helpful and knowledgeable. He helped me with the best way to mail my Xmas presents and packed everything with care. I definitely advise people to come to this location. You will not regret it! Thanks for everything Sonny!!! Definitely FIVE STAR SERVICE!!!”
8:30AM - 5PM
17949 Main St, Dumfries
Mailbox Centers
“This is my local USPS and I've have nothing but good experiences. The workers are nice though one of the On Call Ladies could have a better attitude haha, otherwise nothing but good people here!! I go every week or other week to ship things out when applicable.”
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“Mark is the nicest and calmest man I've witnessed dealing with agravative costumers. He a true model of how to deal with the public when people get stressed.”