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“Omg!!!! What a life saver. Phone was not working at all!!! Screen was frozen, took it to this gentleman and he fixed it in 5 minutes.
I am so grateful to him, the phone company said my replacement phone was gonna take 3-5 business days with my warranty. I definitely recommend and will def be back if my phone breaks again ??”
“Marcelo and his team were extremely helpful and pleasant, they got my issue sorted and utilized special abilities as service reps that I wouldn’t be able to on my own, and I got my situation figured out quickly with no hassle whatsoever. True professionals all the way, I will be coming back here for any future issues for sure since it’s so close to home. Thanks guys.”
“DeWan was extremely kind and helpful. He was efficient knowledgeable on the Fios packages. We appreciate his customer service as we are new to the area and needed to set up internet that we can rely on. This is at the 7301 Little River Turnpike location.”
“Excellent customer service the girl was super friendly and helpful we bought 2 ?? today ??February 19, 2024 Presidents' Day ? the short girl with glasses is very friendly and helps you a lot”
“I came to this place with a "cell emergency" a couple of years ago (phone wouldn't turn on even when fully charged) and they fixed it quickly and competently for a very reasonable price. Recently I came back with a stuck sim card and a question about replacing my screen. They were honest about pricing the screen costs (reasonable but perhaps not worth it in my situation) and didn't pressure me at all when I said I'd need to think about it, and got a stuck sim card out for me as well. Great place; I will never go anywhere else if I can help it.”
“Had a great experience with Vanessa as I upgraded to a 16e. Extremely nice & professional and very knowledgeable.
About a year ago, had an unpleasant experience at the ATT next to Pepe’s pizza. If there are any other ATT customers that want great service without any questionable sales tactics, I highly recommend seeing Vanessa and her co-workers at this location whether they are a new or current customer.
Thank you Vanessa!”
“Excellent customer service! I came to this location to get a new phone after my old one got stolen, Carlos G was very helpful and patient he helped me with all the questions I had about getting a new phone and transferring everything to it. He also helped me set up my ICloud and I was able to recover everything I was very grateful for his help.”
“Keishla was the associate who both greeted and helped me. She was absolutely fantastic! Extremely knowledgeable. She offered me multiple solutions to my issue and helped me select the best one for me. Without question she is definitely an asset to the company!”
“(Translated by Google) The lady gave us excellent service and offered us excellent promotions.(Original)La señora, nos brindo excelente servicio y nos ofreció excelente promociones.”
“A great experience, went in to help my uncle. Spent more than an hour there but without making a decision because of my uncle not being sure if he wanted to switch now or after he's back from his vacation. Person was kind and courteous and remained helpful the whole time.”
“First of all easy to find thank god! second of all Bianca was AMAZING. Apart from being patient, courteous, helpful and very insightful into what we were there for. She set up my phone, put the screen protector on and STRAIGHT WITH NO BUBBLES. my new iPhone was in my cute case by the time I walked out the door. Thirdly my phone service and the actual phone itself including data to look up my way home was all working by the time I got in my car ready to go home. Just remember to turn on your settings for your GPS! Haha anyways thank you again Bianca for your all help. Clean location with seating while you wait and a tv for when they’re helping you set up your phone. Did I mention bilingual? It was great.”
“I recently visited a cellphone shop due to severe damage to my phone's screen, and I was pleasantly surprised by how quickly they fixed it—just 30 minutes! My phone came out looking brand new. Additionally, I found a fantastic selection of accessories at great prices. Joel, who assisted me, was exceptionally kind and patient throughout the entire process. I can't thank him enough! Highly recommend this shop for anyone needing quick and reliable service!”
“Best place I ever fixed my phone highly recommend people to go there and fix their phones and devices they are so professional good customer service ??????”
“Yesly had such a kind attitude while using her knowledge to get the best plan for me. She saved me a lot of money as I was originally going with a plan that wouldn't suit my needs/ paying way too much monthly. Shes awesome and to be cooped up at work, on a beautiful Saturday, she had great energy!”
“The AT&T store on Olde Keene Mill Rd in Springfield Va is fantastic!!! The staff is extremely knowledgeable and friendly. I received exceptional service from both Marcos and Mafer. I went back and asked for a little help with my new iPad and they both bent over backward to help me!!! Thanks so much for all your help I am sure I will be upgrading my devices and possibly signing up for new service because of their good attitudes and great customer service!!!”
“Mr.Nham did a great job replacing my Galaxy Note 5 Battery in record time..35-mins..! AT&T told me that replacing batteries on Samsung phones is tough.. but.. Mr. Nham is a real Pro.. and kind, responsive. Eden Ctr has a reputation as a hub for Top Vietnamese businesses. ..the brand name stores quoted more and some said they wouldn't even work on my older phone... Thank You.. 5 Stars. !”
“Very excellent attention. And very kind, he helped me with what I needed, very happy. A ten for. Manuel. Very good service he provides. It helps a lot. Thank you Manuel ?for your attention I recommend you go with him. Excellent service.”
“Jes the store manager was exceptional. We got a phone elsewhere and Jes had to correct their omissions.
She was very knowledgeable, professional and helpful. We would not have been able to function without her assistance. We should have come to this store and Jes from the beginning.”
“I stopped by Phone Fix Checks Cashed to get a quote for replacing the screen on my iPhone 14 Pro Max. The staff provided excellent customer service — both people were very friendly and helpful. The technician did an amazing job with the repair, and it only took about 35 minutes. My phone looks brand new again! I definitely recommend this place to anyone who needs fast, professional, and reliable service.”
“Thank you very much Mr Mohammed , Cricket Annandale VA for the good service you provided and for being kind, helpful and especially very professional.
You made us feel very special.
Many many thanks with a lots of blessings.
KHAMBOUBI”
“its a good place to fix your electronics devicesthey are trustworthy and honest ❤️whenever i go there i get a good deal and also the cheapest than any others in the mall . They always provide good products and their works are great. They are expert and Fast on this field.I suggest you guys go there and you will never be disappointed ?”
“I had a really great experience at this AT&T store. The staff was incredibly friendly, welcoming, and genuinely seemed to care about helping customers rather than just rushing through transactions. From the moment I walked in, I felt acknowledged and taken care of
the service was a bit on the slower side, but honestly, it was worth the wait. The team took their time to explain everything clearly, answer all my questions, and make sure I fully understood my options. Their attention to detail and patience really stood out, and I never felt pressured or overlooked
It’s rare to find a place where customer service feels this personal and thorough. If you value quality service and knowledgeable staff, this location definitely delivers”
“Hello. My name is Josiah Johnson and I'm a customer of Boost Mobile and I just wanna give somebody a shout out. Her name is Jessica, she's very customer service, the best customer service I've ever had, at 6241 Little River turnpike, she needs a rase!!!!!!!!!”
“Kevin was absolutely amazing. I came in 10 minutes before the store closed and he was patient and walked me through the entire process to buy a new phone. He was the best AT&T salesman! Thank you for your kindness.”
“Go see Kamran if you need anything done at Verizon. Usually going into phone stores is a massive headache, but he made it super easy. He didn't try to upsell me on a bunch of random stuff I didn't need and actually helped me figure out the best deal on my plan. Really patient, straightforward guy. Very good asset for Verizon.”
“I had a fantastic experience working with Daniel at Verizon today. I was dealing with a tricky situation regarding a Wi-Fi router return, and he handled everything with absolute professionalism and ease. He was incredibly knowledgeable, patient, and made what could have been a stressful process completely seamless. It’s rare to find such high-quality customer service—Daniel is a true asset to the team!”
“Madison was a total rockstar this evening. She was able to multitask between myself and 3 other customers while ALSO tending to a sweet elderly lady that needed assistance with getting home. She went above and beyond anything I've experienced with a phone/internet company, and I really respect her ability to jump back and forth between various customer service issues so seamlessly.”
“My AT&T expert Aliza was great! Helpful & very informative, got me the best deal for my money & values my time. She knows her phone. Thank you Aliza for all your help & finding me a new phone!”
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“My experience with Russell Cellular – Lorton Ox Rd was excellent. The staff are very helpful, polite, and professional. They truly care about their customers and go out of their way to provide great service. I highly recommend this location! ⭐⭐⭐⭐⭐”