11AM - 8PM
8328 Richmond Hwy, Alexandria“The technician is very nice to spend time analyzing the problem with my iPhone 13 camera, and giving me options without any charges. I end up taking his advice of not changing the camera and getting free advice.”
10AM - 8PM
7054 Spring Garden Dr, Springfield“Awesome service! Phone screen and digitizer were completely destroyed, these guys had my phone good as new in less than 2 hours! Thank you, thank you, thank you!”
“Support was excellent and staff was very supportive.They were very responsive and even helped me get my data transferred and gave me a loaner while I waited for my replacement phone to be delivered.It was a great experience.”
10AM - 8PM
7018 Commerce St, Springfield“Great spot for phone service work. Battery replacement. Called ahead to confirm part availability and stopped by without appointment. Serviced phone while waiting. Took about 10- 20 minutes overall. Knowledgeable technician, courteous, and friendly.”
“They are so trustworthy!!! I broke my back lens on my iPhone and was told that it could cost 35$ or $125 depending on what they had to do. To my surprise, they didn't charge me the higher price. My camera is working like new!! Thx you”
10AM - 6:30PM
7015 Old Keene Mill Rd #103, Springfield“SPRINGGIELD, Va. - Running Friday morning, tripped, fell, my Otterbox was a wreck and screen a mess. So went here (in back of a commercial building across from Springfield Plaza, next to that pedestrian overpass under construction). VERY satisfied. Got told 'you're screen's not broken, just the glass screen protector cover.' No upsell or attempt to 'replace my screen.' New glass protector and new protective case - $30 total. Super quick, personable - five-star experience all around.”
10AM - 8PM
6920 Braddock Rd, Annandale“The customer service is outstanding. They are on top of everything from knowing how to transfer info/apps to billing to getting a new phone. They really take their time to help the customers and will make sure they leave with their issues and concerns resolved. If only all stores had this much interest in their customers, whether it's AT&T or any other retailers, it would be great. Definitely recommend to anyone looking for 5 star service, got to Uniq Mobile AT&T store in Bradlick Shopping Center.”
“Had to replace my phone screen, they did it very quickly, under 30 mins and did it very nicely. Also included phone screen protector. Very good customer service, best place to repair phone for good price.”
10AM - 7PM
10695 Braddock Rd, Fairfax“Caleb and Emily were immensely helpful today. I was having trouble with my car/phone connection to the internet. My Wi-Fi worked fine but internet would not connect. Caleb listened to my concerns, went with me to my car and in less than 5 minutes had resolved the problem. I had had three other knowledgeable people work on this to include staff from a GMC dealership to no avail. I was thrilled to have this fixed.Also, I mentioned that I probably should go ahead with a data upgrade if that would help with extra billing incurred from extra cell usage when travelling. Caleb and Emily both worked together to find an appropriate package for me.They were both very friendly, accommodating and asked great questions to assure the package was right for me.Thank you very much, Caleb and Emily!”
9AM - 8PM
13261 Worth Ave, Woodbridge“Went in for a few concerns on my account and Corey was able to help me with all of my concerns. Great associate and very helpful! Definitely will recommend him to anyone with AT&T”
“I’ve gone to this business in several occasions for my phone screen and laptop repair. I’m very impressed with the prompt service, they are very helpful and professional. I highly recommend this business for all your cell phone needs.”
10AM - 8PM
4812 Dale Blvd, Woodbridge“I went there to transfer my information and my phone was completely broken. I can’t see the screen and the guy he was so helpful. He transfer my information within 20 minutes.”
10AM - 8:30PM
4810 Dale Blvd, Woodbridge“So, I unknowingly made a mistake when l traded my phone at Apple, I usually did this at home or I went to a provider…though the ladies were above and beyond very helpful, I still had to get a new number. They were very professional.”
“Yolanda was so helpful. He took care of all the issues. Buying a new phone was extremely easy. He explained everything thoroughly and offered a better plan then we originally had. I’ve with Verizon for over 20 years and this was the best experience with them.”
9AM - 7PM
3518 King St, Alexandria“Went to this store today to upgrade phones and get on a new phone plan. The customer service we received was nothing short of spectacular. John went above and beyond to help us start the new plan, get the best deals possible on our new phones, and transfer all of our data. It was a very busy day in the store/ w Verizon corporate, and he was doing a great job helping multiple people at once and expediting what he could. Although we primarily dealt with John, we also interacted with Anthony and watched him deal patiently with customers who came in with questions not necessarily related to Verizon service- he kindly answered them and explained thoroughly to ensure they were able to leave with some sort of solution or advice. John and Anthony held it down on a very busy day and I’m glad we got to work with them. We’ll surely be back for all of our Verizon needs! Thanks for everything John!”
“Worked with Darlene today on combining our lines and adding our daughter’s first phone to a family plan. She was amazing and super knowledgeable. Great customer service!”
10AM - 8PM
2700 Potomac Mills Cir Unit 436, Woodbridge“This AT&T store has the best customer service in the area. Of you're trying to find an att store where you want to be treated respectfully and get the best help on anything related to phones, this is the place to visit. The manager Martin is a great person and so are everyone in this store.”
“(Translated by Google) Excellent advice to make a purchase decision in this store. Very happy for the comprehensive service offered. Thank you.(Original)Excelente asesoría a la de tomar una decisión de compra en esta tienda. Muy contento por el servicio integral ofrecido. Mil gracias.”
“I needed to replace a lost phone and I upgraded on my family plan and so did my grandfather. The manager that assisted us was incredibly helpful,very knowledgeable, and made us very comfortable with our decisions. This was one of the best experiences we've had with AT&T. Thanks again. I’m not sure what your name is, sir, but we talked about football A lot and my grandfather appreciated your services. We will definitely be back at this location if we need anything else”
10AM - 8PM
6466 Old Beulah St, Alexandria“I needed a new cell, & these people are really fast. Very friendly & helpful. I recommend if you need something from a Verizon store to go to this store. There was no waiting in line. Fast friendly service. Thanks again for my new cell!!! So far so good”
“Sara and Angie, they are very friendly, they have a good attitude and I always come out with something new every time or they help me with some problems that I have sometimes, but they always give me good advice and phone options :)”
“This guy is AWESOME! I was contemplating buying a new phone or sending it in for a replacement, and this dude fixed the charging port in 30 minutes. Awesome investment.”
10AM - 8PM
7114 Old Keene Mill Rd STE 120, Springfield“Today I walked into the Springfield store dreading the Apple upgrade. But thanks to Marcos the experience was an ease. Appreciate his patience’s, thoroughness, and listening to the needs of the customer. It’s worth the drive to come to this store and work with Marcos. Thanks!”
10AM - 8PM
6674 Richmond Hwy, Alexandria“these guys were so helpful i had a pad i forgot the dang password they helped me break into and than lead me in the right path to restart and set up thanks guys very helpful very knowledgeable”
“I’ve been looking for a new company with good customer service and best deals, I finally found it.Andrea really helped the process since I’m not really familiar with all this technology stuff.Definitely coming here, it’s also in a grocery store so you can get two errands in one trip!Thanks Andrea for helping find a great place!”
“First time in this pork store. I live in Manassas and they helped me very expertly because my phone had no signal...thanks Emma. I recommend this store to anyone 100%.”
“Feb23 we were in Potomac mills mall T Mobile store, Bryan was the one helped us.He takes his time to explaining which plan work the best for us, after we purchased plan and phone, Bryan was very kind help us to transfer all the pics ,conversations...him and Jay work together helped us with our special needs- transfer conversations for wechat.Thank you!”
10:30AM - 8PM
8516 Richmond Hwy, Alexandria“(Translated by Google) The lady gave us excellent service and offered us excellent promotions.(Original)La señora, nos brindo excelente servicio y nos ofreció excelente promociones.”
“Fantastic quick service! Completely restored all to my computer after it died for a reasonable price! Appreciate their hard work, they are honest good souls in this place!”