“Outstanding service! Today, we visited the Rockville post office for my son's passport appointment. Despite my error in scheduling it for tomorrow, the staff member graciously accommodated us and swiftly processed the application. Processing was completed in 10 minutes. Thanks to her quick action, my son won't miss a day of school tomorrow. Grateful for the exceptional service! ?”
10AM - 3PM
2608 Buford Road, Richmond
Post Offices
“We will miss this little post office at Buford Road Pharmacy. It is so efficient and convenient, and we always get waited on immediately. The P.O. decision to close it is most unfortunate.”
“Staff were friendly, polite, efficient, and knowledgeable. I came in around 10a on a Tuesday to get a package put together and shipped, gentleman at the counter packaged it for me. Took 5 minutes. The service here when I’ve gone has always been consistent and it’s definitely my preferred location in Midlothian compared to others nearby.”
“I love this post office. They can be extremely busy due to their location on busy bee Midlothian. But they can keep up like pros! And let me tell you, I went to mail my taxes return on April 15th and they got through the line crazy fast, with such good attitudes even though I was even tired of hearing people asking the same question over and over, especially bcuz if I heard it, so did everyone else waiting too. On top of that, my PO BOX was up for payment to renew. I forgot the letter and there was a whole new line to the door waiting behind me, I didn't want to take the time to go to my car for the letter or go out the door to check my box number....but lo and behold my savior, the manager...I said the last name and she named off me and my husband and my sons first names and told the other customer service rep helping me exactly what our box number was!!! How many people who serves hundred of people do you think could do that? That woman needs a raise!!! everyone in their I've ever been helped by has given me 100% effort in helping me. Thank you from PO Box 35348!!!”
9:30AM - 2:30PM
4990 Sadler Pl, Glen Allen
Post Offices
“For USPS this location is honestly pretty good. I’ve been many times in the past few months for a variety of things and they’re always willing to answer questions. They don’t necessarily go above and beyond in their desire to help customers but I can always get done what’s needed. Recently I needed to mail something ground and only had a priority box. I covered 85% of it with white paper and labels but there was still some red sticking out designating it as originally a priority box. The other gentleman seemed to want to help and ship my item anyway but Jeff was a stickler for the rules, which I get. He kindly helped me repack it and mail - but then charged me $4 for the box unexpectedly. At my firm we would have just comped the box but I guess a government institution doesn’t really have incentive to so that. Anyway, overall I always have a positive experience with just slight annoyances as can be expected from USPS. Compared to other locations this one is solid.”
“I’ve always had a great experience at this post office. The staff is polite, helpful, and patient — even when the line gets long.
As someone who runs a local business (Let’s Party – we do kids’ entertainment across Virginia), I ship things regularly and really appreciate how understanding and professional the team is. Thank you for your excellent service!”
10AM - 12PM
1201 Sycamore Square Dr, Midlothian
Post Offices
“Fabulous plant beds maintained seasonally by the Salsbury Garden Club. Such a welcoming feature. There are also a few gorgeous lilies that were planted by a former employee that continue to bloom and grow. Check them out in June and the other plants that make this place shine!”
“Great experience with Carmiesha for our passport appointment. Really friendly, patient with our child. Very fast.
Note: If you're going for a passport, my experience was that it was VERY worth reviewing the State Dept info about what you need to bring with you so that you can get through the appointment quickly.”
“This USPS location has the friendliest, most earnest and genuine employees who are dedicated to doing their job right and helping everyone who walks through their doors.”