{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
9:30AM - 1PM 2 - 5PM
3017 Mountain Rd, Glen Allen
Post Offices
“Pleasant, helpful staff.I asked the same question I asked at the Sadler post office last Friday, and was pleased that this time I received the information I needed.”
“The lady working the desk is the most patient person ever. She needs a raise. She was the only person working the front desk at 4:30 and the pile of drop off packages was overflowing. I don't know how she kept her composure. I think I would have cried handling lines that long and all those packages. She has always been patient and kind every time I've been to this location.”
8:30AM - 1PM 2 - 5PM
301 England St, Ashland
Post Offices
“Mostly fine. Definitely always a long line / wait if you need the counter. Often the same two guys are here but even more often it's only the one. Presumably this post office suffers the same chronic understaffing as most, but that's the USA.”
9:30 - 11AM 12 - 4PM
205 N 2nd St, Richmond
Post Offices
“It's a post office. I've come here a few times to mail returns and the employees have always been helpful and fast. I don't expect service workers to be full of sunshine and happiness all day, so I don't care about friendliness as long as they aren't intentionally rude. The employees have been friendly every time I've come here. No complaints”
“This USPS is amazing. The Ladies behind the counter are super friendly and helpful and the lines are usually short. We definitely go out of our way to come here instead of the 6 or 7 other locations closer to our house.”
8AM - 1:30PM 2:30 - 4:30PM
13228 Hanover Courthouse Rd, Hanover
Post Offices
“Huge parking lot for such a small lobby. Easy to park and navigate, accessible as well. Small interior with space for about 4 customers inside the service lobby. They still can provide everything you might need. Staff was extremely efficient and friendly. They do close for lunch, so check hours before going.”
“Truly how is anyone supposed to find this place? The entrance is labeled a Hampton Inn and some new restaurant, no mention of a post office until you’re already inside the building with no markers. Perfectly fine service but a real pain to locate.”
“Updated Review 12/16/2020I can proudly say that the customer service I received here just this year alone was much improved!!! Some of the workers were very kind and professional. Thank you for doing a great job.————————————————-Original One-Star ReviewI don’t normally come to this post office since I do a lot of stuff online. However, I came in today to ask a question because a few weeks ago, I bought an item off of ebay and the person sent it to me via USPS. I never received my package and first asked the seller what the status of my order was. They went to their local post office and found out that the package had “not confirmed delivery”. The seller told me to check with my local post office to see if it was received.I stopped in today to ask someone if this was the location that receives and then delivers my mail. That’s all I was trying to ask. The maintenance guy I spoke to first was very professional. He was the first one to inform me that they were closed today for President’s Day and from there, I understood that I could not retrieve any possible mail I could have. Then, there was a another gentleman in a white t-shirt who was very rude to me. He apparently was assuming that I came in to pick up mail and was quick to interrupt me and repeat himself without letting me finish what I was going to say. I wasn’t sure if they had it in the first place. I might just contact the seller and ask if they can deliver via different means because I really dislike this location. I’ve been to other post offices that had much better service than this garbage. I really just don’t want to ever come back.I already knew that this location had terrible customer service and a few times I’ve come there within the last few years I lived in the area, I’ve seen customers getting horrible service.”
9AM - 5PM
2608 Buford Road, Richmond
Post Offices
“Super convenient location. I rely on this post office to ship out orders every week and I always have a good experience here. There's never a line and the staff are all knowledgeable, kind, and helpful.”
8:30AM - 5PM
8050 Mechanicsville Tpke, Mechanicsville
Post Offices
“Great service and great people here. All places have rules and regulations not just the post office. Not sure why it’s such a problem for people here. ??♂️ have seen the clerks here endure harassment by people on numerous occasions for things beyond their control.”
“Gotta say, I’m mightily impressed with Keith. I’d sent a priority express overnight package, and the USPS online tracking was no good: it had the envelope arriving at a location other than the destination with a vague promise that it would then go “out for delivery”. But customer service admitted they didn’t know where it was, and that the tracking was unclear. I sent in a request for follow up through a main USPS number, not really expecting to every hear from them again. But then I got a remarkably detailed and clarifying voicemail message from Keith, explaining every nuance and saying that he’d personally checked and confirmed where it was (delivered). Seriously, he really made an effort to help. I’m grateful.”
8:30AM - 5PM
9540 Chamberlayne Rd, Mechanicsville
Post Offices
“I have always had a good experience at this facility. Not usually crowded (at the right time of day), the clerks are all business and efficient. Large lobby with room to social distance. Large selection of products, including greeting cards, for sale.”
“Great staff. Two clerks that help traffic move quickly. I had to mail a t-shirt and two large canvasses and one of the clerks helped me package it safely when I was completely lost on how to do it best. Highly recommend and while hours are not posted, it's a regular 9-5 day. :)”
“Great experience - was in a panic about sending something express and making sure it got in the right bin. So they literally showed me LOL. Super great experience! Thanks for all you do, I know it's a LOT. Appreciate you”
“The employees and manager are extremely nice and patient. Keisha is wonderful to work with. I will continue to patronize this location. Thank you!! Keep up the great work!”
“Despite other reviews; good customer service experience today with mailing a package. Be kind to the post office workers. They are overworked, overwhelmed, and understaffed. Mine gave me a smile and a thank you for being pleasant in greeting her.”
10AM - 1PM 2 - 4PM
3004 North Ave, Richmond
Post Offices
“I’ve always received good customer service from the agent at this location. I’ve read some other reviews, and must say that the agent has an eccentric sense of humor, but I cannot say that he has ever been rude to me. It does appear that the agent is a one man show. However, in my opinion, he is efficient, and does a great job by himself, as I’ve never had a long wait. I have, on several occasions run in at the 11th hour, literally two minutes before closing, when I would have admittedly been upset if I were in his shoes, and on the other side of that glass. Instead, he has been nothing but helpful on each of my visits, and has even suggested the safest and most cost effect ways to ship fragile items, oversized items, and even international packages. My only complaint is about the building. It does seem a bit dark inside, and could stand better lighting.”
“I went to PO after hours tonight, bought Priority Mail postage for 3 packages and put them in the mail. Yikes I immediately realized I had mistakenly swapped 2 of the prepaid labels!! Just then a night employee came out, was willing to listen to my story, retrieved the packages and helped me put the labels on correctly… and with a smile the whole time!! I wish I had gotten her name because she gave me amazing service! What a nightmare it could have been otherwise!! I’ll use this Regency USPS on Starling Dr as my primary PO from now on!”
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
“Just moved to the area and I ship out A TON of packages. I first went to the USPS on Salder Place in Innsbrook and the man working there was overly nice to the man in front of my but as son as I got to the counter the entire attitude changed and he acted like I was a problem for him. I laughed in his face because of the obvious intentional behavior. I found the Mountain Road location and the woman at the front has been heplpful and pleasant every time I have gone in. Today she even used a translator app so she could help the man in front of me who didn't speak English to make sure she was able to get what he needed done correctly. Will only be using this post office because of her!”