1 - 4PM 8:30AM - 12PM
334 River Rd W, Manakin-Sabot
Post Offices
7AM - 12:30PM 1:30 - 4PM
16590 Pouncey Tract Rd, Rockville
Post Offices
“Outstanding service! Today, we visited the Rockville post office for my son's passport appointment. Despite my error in scheduling it for tomorrow, the staff member graciously accommodated us and swiftly processed the application. Processing was completed in 10 minutes. Thanks to her quick action, my son won't miss a day of school tomorrow. Grateful for the exceptional service! ?”
“Staff were friendly, polite, efficient, and knowledgeable. I came in around 10a on a Tuesday to get a package put together and shipped, gentleman at the counter packaged it for me. Took 5 minutes. The service here when I’ve gone has always been consistent and it’s definitely my preferred location in Midlothian compared to others nearby.”
“I went here as a walk-in for their passport services. It's so easy to complain, but I wanted to give the two ladies who were holding down the fort their flowers, cause in all fairness, they did NOT need to stay late to cater to us, but they did.
For context, I never wanted to be a walk-in. I had booked passport appointments at two separate locations earlier in the month and both my appointments were canceled the day of each time, with no explanation and just instructions to go to 101 N. Pinetta Drive as a walk-in.
I had time today, so I went. And God knows, whatever you pay the ladies there, it's not nearly enough. They're literally carrying the load of MULTIPLE USPS offices that should be assisting in processing passports and they are doing it with a smile and the patience of a saint.
If anyone wants to complain about USPS (in general), complain about the fact that they are understaffed, which is forcing folks to really push their own limits to keep services available, but don't complain about the people who are actually showing up to do their job. I see you and I appreciate you. Thank you so much for getting us sorted today!”
“This USPS location has the friendliest, most earnest and genuine employees who are dedicated to doing their job right and helping everyone who walks through their doors.”