“Visited this place for the first time to replace my cellphone screen. Their price is very reasonable and they fix my phone in 10 minutes. Very professional and their customer service was great! 100% recommended.”
“Unbelievable Experience here entire team at the Fair Lakes location did an outstanding job of a fast high quality repair in record time. I was leaving for Vacation and they were able to take me in before close and still complete the job. Highly recommend this location for all your tech needs.”
“Had to unexpectedly buy a new phone when my own phone crashed and burned. We were greeted by Sahar immediately and she made the process of deciding on and purchasing a new phone very easy. I would highly recommend this AT&T location if you need a new phone or need help with your present phone!”
“I took my older Moto G Stylus (2020) phone in for a new battery. Arzo, the young manager, replaced the battery in under an hour with a genuine Motorola battery at a reasonable price. She was friendly, efficient, and professional. I will be recommending this business to others and will use them again.”
“Excellent customer service the girl was super friendly and helpful we bought 2 ?? today ??February 19, 2024 Presidents' Day ? the short girl with glasses is very friendly and helps you a lot”
“Best phone repair place you can go to in the area. employee was wonderful and did absolutely everything in his power to help me, prices were good as well. i felt like i was just getting helped out with a problem by a friend and not just a random customer. very thankful!”
“We had an exceptional experience at this location! Jarlyn worked tirelessly to set up a complicated Apple Watch phone line for my daughter. She was a problem solver, upbeat the whole time, and a pleasure to work with. Thank you Jarlyn!!”
“First of all easy to find thank god! second of all Bianca was AMAZING. Apart from being patient, courteous, helpful and very insightful into what we were there for. She set up my phone, put the screen protector on and STRAIGHT WITH NO BUBBLES. my new iPhone was in my cute case by the time I walked out the door. Thirdly my phone service and the actual phone itself including data to look up my way home was all working by the time I got in my car ready to go home. Just remember to turn on your settings for your GPS! Haha anyways thank you again Bianca for your all help. Clean location with seating while you wait and a tv for when they’re helping you set up your phone. Did I mention bilingual? It was great.”
“The owners are really nice and helpful. Fixed my phone very quick and efficient. And the price was reasonable! Thank you very much I will be recommending to
Others as well !!”
“Went to get a new iPhone and Kalia helped me so much with features of different models . She also helped with changing plan to a newer one which saves money and has better standard features. She ported everything from my old phone to new one. She took time to work with me and was very pleasant and knowledgeable .”
“Went in today thinking this would be a long process switching to a different mobile plan, but process with Eli and Carla was super smooth and fast! I recommend coming to this place if you’re in need for a switch whether it be for you or a child. Not to mention sweet package deals.”
“The three people that helped me in this store are fantastic ! I cannot remember their names but it was a young lady and two gentleman who were all awesome ! Getting a new phone is a pain for me and they made it so easy -thank you !😊”
“Kimberlin is the person to go to she is so honest and so nice and very knowledgeable and helpful I had to give her five stars she did a great job she didn't just try to sell me something just to make money off of me she really tried to actually help me really made me feel like she actually cared and I'm just really grateful if they had a couple more stars I will put it thanks again Kimberlin..,?”
“Outstanding service.
The staff is very knowledgeable and very helpful.
The whole staff has a very pleasant way of treating customers with respect.
These young staff is an asset to Verizon.”
“I had the most wonderful experience visiting AT&T. The environment was so friendly and welcoming. Shaq/manager helped me with the process of purchasing a new phone and made the transition easy. 10/10 costumer service!!”
“I called so many people before calling A+. He actually listens to you and explains the process. Very nice guy. He wasn’t able to help me but he helped me understand how and why and what to do next! Great service and trusted person.”
“The staff at AT&T at Fair Oaks Mall were incredibly helpful and able to answer all of my questions. Most importantly, they were the only store who could help me with the phone situation I had. Michael Rico, specifically, went above and beyond to help me address getting my account setup and answered all questions I had. His technical expertise and customer courtesy were top notch! Michael and the team at Fair Oaks AT&T are the people to go to if you have any issue with your account or phone. I highly recommend them and will only be going to this store in the future for help with my AT&T account.”
“My fiancé and I just purchased an iPhone 17 Max from Sowder Village Verizon. Our sales representative Zuhaib was very, knowledgeable, patient and friendly. He answered all of our questions and made the purchase easy and fun. I am looking forward to upgrading my phone with Zuhaib and Sowder Village Verizon this summer.”
“Julian went above and beyond to assist me. He was a great example of superior customer service! Being in the wireless retail industry for 20 years, this is the way to do it. Go see him for a great experience!”
“Had a less than perfect experience at Fair Oaks Mall on Saturday evening went and met with the VERY helpful (I’m so sorry I forgot her name) lady who was there and was very helpful on Sunday morning
She got me and my watch up and running in no time
Thank you so very much
200 stars!!!”
“A fantastic shopping service experience from Neisha. Extremely knowledgeable and friendly, Neisha attended graciously to us, enabling us easily and conveniently purchase an Apple watch. Her personal touch was very refreshing customer service...thsnk you very Neisha.”
“They have good customer service here. I recommend everybody from the Manassas area to come in there's a beautiful woman here that likes to help. Great with customer service
Francesca, check her out by your phone just from her”