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“My dad recently got scammed by someone posing as a Verizon rep and Sean took his time to patiently assist my dad for over an hour to prove to him that he was being baited for a scam. He was so kind, understanding, and empathetic of my dad's situation and really went above and beyond to make sure my dad was taken care of. I will never forget Sean and how supportive he was. Gave him a big hug when we were done and I wish I could give him a hundred more.”
“Great service from Alejandro. They were extremely busy on a wednesday afternoon and he helped upgrade my phone, change my plan to be more affordable, and educated me on the differences of plans/phones all with ease and under 1 hour! fast”
“What a great experience I had at Verizon shop in McLean. Mohamed was the ultimate professional with knowledge and empathy. He walked me through the entire process and answered every one of my questions with patience and a helpful attitude. Kudos to Mohamed and to Verizon McLean!!!!!”
“Friendly and helpful staff. When the store gets busy it can be a long wait but when your turn arrives, you get excellent service. They will work with unlocked phones from OEM or 3rd-party affiliates to transfer data from your old phone.”
“This review is specifically for Obi at the Genius Bar. I went to this Apple Store after a bad experience at the one in Clarendon. Obi was extremely kind, patient, and knowledgeable. I appreciate that he set realistic expectations upfront regarding the prognosis of my MacBook. I ended up trading it in for a new one. Obi was also able to fix my iPhone charging port! During my two hours at the store, I observed him skillfully working with several clients providing them with the same level of service.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“sam was fast, kind and super able to deliver our protective screens on our phones and watches in perfect condition. He explained the warranty well and we are really happy with ZAGG!”