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“My dad recently got scammed by someone posing as a Verizon rep and Sean took his time to patiently assist my dad for over an hour to prove to him that he was being baited for a scam. He was so kind, understanding, and empathetic of my dad's situation and really went above and beyond to make sure my dad was taken care of. I will never forget Sean and how supportive he was. Gave him a big hug when we were done and I wish I could give him a hundred more.”
“Great service from Alejandro. They were extremely busy on a wednesday afternoon and he helped upgrade my phone, change my plan to be more affordable, and educated me on the differences of plans/phones all with ease and under 1 hour! fast”
“What a great experience I had at Verizon shop in McLean. Mohamed was the ultimate professional with knowledge and empathy. He walked me through the entire process and answered every one of my questions with patience and a helpful attitude. Kudos to Mohamed and to Verizon McLean!!!!!”
“Friendly and helpful staff. When the store gets busy it can be a long wait but when your turn arrives, you get excellent service. They will work with unlocked phones from OEM or 3rd-party affiliates to transfer data from your old phone.”
“QR Code Crisis: My First iPhone Experience
⭐️⭐️⭐️⭐️⭐️ (only for the nice employee)
Day 1: Excited to join Team iPhone.
Minute 5: “Where’s your QR code?”
Me: “What QR code?”
Them: “Your QR code.”
Me: “What QR code???” (x3)
After 2.5 hours of QR-code confusion, a kind woman employee helped me finally get my phone. Used it for 4 hours. Couldn’t find settings, couldn’t find peace, couldn’t find life. Returned it. iPhone wasn’t for me — but she deserves Employee of the Year.
My tombstone will say: 'He never switched to iPhone.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“sam was fast, kind and super able to deliver our protective screens on our phones and watches in perfect condition. He explained the warranty well and we are really happy with ZAGG!”