“I needed a physical location to drop off Verizon equipment when I switched apartments. This location was super convenient and the staff helped me very quickly. Highly recommend.”
“I lost my phone while on vacation. Marcus helped with replacing it and when he was done all the photos and data from my lost phone came up on the new phone! I thought I had lost everything so it was so great to see it on my new phone. He made sure the old one was locked so no one can use it.Marcus was congenial, knowledgeable and didn’t rush through thee process.”
“This review is specific to Mauricio's excellent customer service. Frustrated over the runaround I experienced with another T-Mobile store and T-Mobile's call center's customer service, Mauricio worked with his manager to have my replacement warranty phone sent directly to my address, then offered and delivered in helping me transfer information to my new phone.
He was persistent in negotiating the most efficient path with T-,Mobile's call center. If not for Mauricio, I would still be without a phone today. You know how debilitating that can be!”
“Jesse was very attentive and we were very satisfied with his expertise in helping us with a phone upgrade. He was very knowledgeable about the difference in the options we had in choosing a new phone. We were very pleased with our overall experience.”