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“Brandon Hendrick, combined my mobile fios and home fios accounts. I have been trying to get this done for awhile. He has a great personality. He is an excellent technician and a great salesman. Verizon need more with addtude and knowledge.”
“I was trying to upgrade my service and was having a hard time getting everything to work. The staff were nothing but helpful, especially Robert T and Hunter B. Hunter went above and beyond to get my internet working, even changing out the old wires in a panel in my bedroom closet to get the speed working properly. Robert immediately called me afterwards to make sure that I was up and running properly. This is the best customer service I’ve ever had from a service provider!”
“Outstanding customer support from Ms. Roxie! She went above and beyond to make the upgrade of our 3 phone lines smooth and hassle-free. Professional, helpful, and attentive throughout the entire process. Highly recommend Ms. Roxie for her exceptional service!”
“Issac took the time to help my husband Roger who is 84 years old, get his first cellphone. Issac was amazing in his knowledge and interpersonal skills, to achieve this monumental task. Give hi. 10 stars if I could.”
“Monae was perfect for my Verizon matter. She worked extremely hard to clear up my account issue. Truly need more of her in this world of work. Thanks again for much needed support”
“Boost,
H was amazing. He helped me with all my security problems. He handles the situation with confident and assured me everything will be fixed. Thank you for everything you did for me today.
Chris P.”
“I work for a law firm in Virginia named The Consumer Law Group, P.C. We have been extremely impressed with Executive Systems, Inc. They provide our firm with a VOIP phone system.Executive Systems and specifically their engineer, Song Pol, have provided our firm with THE BEST customer service. Song is knowledgeable, accessible, and always a pleasure to deal with.Our phone system has multiple lines. We have the ability to have different ring schedules depending on time of day and date. We are able to answer our phones remotely via a convenient app. We are also able to check voicemails and initiate outgoing calls.Overall, Executive Systems, Inc. is a great company to work with, and I highly recommend them for any company's VOIP needs!”
“I went to the Experience T-Mobile store at Willow Lawn and worked with Brandon. He was succinct, spoke in layman's terms to correct, explain my issues and guided me with suggestions on protecting myself against identity theft.
Thank you Brandon and T-Mobile.”
“I normally do not rate any service a 10 anymore. Honestly. I can rate the T-Mobile store on Staples a 10 with no reserves at all.
These are the reasons I can rate them a 10. First, I was welcomed almost immediately even though the store was packed. I was welcomed, my info. taken, and told how many were before me, but was assured of their help. Celina, continued to circulate amongst customers letting go them know where they were in the queue. Kobe circulated also on a day I was there; no customer felt neglected.
Was also
impressed how well the staff worked together like a well oiled machine.
Jarell is another member of staff I observed, supporting, the team, dealing with customers, assuring all was working smoothly.
I had the pleasure to be helped by Kiara Colberg personally. Kiara, like the rest of the staff, provided superb service. Her personal people skills are exceptional. K has developed the sort of skills that make her an exceptional problem-solver. K. solved every problem I had. K. was extremely patient with a senior technology like me. She never made me feel embarrassed by my lack of skills and even added humor that helped.
Each of the staff at this particular location are assets to your company, I commend them.
By the way, do you know there's a staff person amongst you that can walk on water? Kiara!!!!!”
“Bruce an Jordyn are the best!!!!! Best assisted me with my lines so well that I had to leave a great review .if you ever need assistance come to their store and they will take care of you.”
“Just want to leave a review for Corey. One of the most easy going and helpful associates I've ever had work with me. Took his time helping me fix my phone which prevented me from having to spend money on a new one. Very honest guy. I'd recommend this store to anyone... Shout out Corey”
“Wow, what a pleasant experience. I had to replace My 4year old X1 modem that got fried after a power outage. I took it to this location and after a few questions, I was out the door with a replacement to take home. Setup at home was relatively straightforward too.”
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“I’d give this location 10 stars if I could! I had a more complex situation, and they went above and beyond to figure it out and get it done while I was there. The staff are problem solvers, knowledgeable, and professional. I highly recommend this store!”