“I had a great experience with Issac at the Verizon Atlee branch. He was professional, patient, and extremely knowledgeable throughout the entire process. He took the time to explain all the options clearly and made sure I got the best solution for my needs without feeling pressured.
What stood out most was his excellent customer service and positive attitude. Issac made the experience smooth, fast, and stress-free. It’s rare to meet someone who genuinely cares about helping customers the way he does.
Highly recommend asking for Issac if you visit this Verizon location — outstanding service from start to finish!”
“We were in the store Saturday morning. Eli was the only one that was working. He was busy at times. He multi tasked with us and the next customer in line. He was great. Handle each customer with professionalism. Very knowledgeable. Thank you for great customer service.”
“Brandon Hendrick, combined my mobile fios and home fios accounts. I have been trying to get this done for awhile. He has a great personality. He is an excellent technician and a great salesman. Verizon need more with addtude and knowledge.”
“Ciera was amazing! She was the only employee in the store on a Saturday morning. She was very professional, even when an angry customer came in demanding help immediately. She continued to help the customer she was currently with while trying to deescalate a situation that arose. She was patient with us while we were there with our 1 year old. Communicated well. Assisted us amazingly. Carefully showed us all our options. Making sure we got the best plan for our family. Even on a busy Saturday we were there no longer than 1 hr when upgrading 2 devices. She was very good at time management. Working in quick fixes with the longer services to keep the store running smoothly on her own: Ciera was the bomb!!”