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“I was very impressed by the quality of the service, the expertise and friendliness of the person who provided the service, and how helpful she was. It was a great experience.”
“Jose R. provided wonderful support. He was very knowledgable and friendly. He took the time to make sure everything in our order was correct. He also took all the time we needed when it came time to transfer data from our previous devices and configure our new devices. He offered us other items and services that complimented our devices. He was a difference maker and made our experience exceptional.”
“The crew on 3/14/26 @ 10110 Brook Road Glen Allen, VA 23059 solved my problems, I had been locked out of my cellphone which has a AT&T number, and before I came to this location I had stopped at another at&t location and they said there was nothing they could do for me, so I drove to Brook Road at&t and the crew of Madisyn, Tron, and Troy solved my problems, l purchased a new phone/plan and I am a happy ? customer....will recommend friends and family to this location....”
“I wish I had the names of the two young ladies that helped my son yesterday but unfortunately I did not think to get them. They were awesome! My 8 year old came in looking to spend some christmas gift cards and they helped him shop for what he was looking for and even shared the clearance special information that allowed him a free toy! At 8 years old he understood the excellent service and it made him feel so special to be treated just like any adult! I give these two women nothing but props!!! Its hard today to get good service in a lot of places but they nailed it and my sons evening! Thanks Gamestop Shortpump!”
“Jason was very patient with my entire process of getting my phone repaired. I really appreciate Jason effort and he was very efficient and ensured my issue was resolved.”
“I loved the old style of this location, I will update with my opinion for the new layout once it is finished, also so far the prepaid phone I received from here is OK.”
“I am so glad I was told about this place. Tony fixed the screen on my IPhone 11 in about 20 minutes and saved me over $240 on what the Apple Store told me it would cost. Where as the Apple “genius”told me my camera would also need to be replaced, Tony checked it out and said it was working perfectly. Honest, knowledgeable, personable, and fast. I even took several of his cards to pass out to my friends and post at work. Thank you, Tony ?”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Great customer service while working with Maria, she got us approved for a new phone!! Sadly, she was working by herself and had at least three people waiting. She let them all know that, but I believe you may need more staff, we also had to wait for about 1 hour until she helped us. Overall, her service was excellent.”