Internet Service Providers in Newport News, VA

17 locations found near Newport News
View Map

“Gregory was excellent help! Welcoming, patient, and understanding of what I needed to get accomplished. He was smart to reach out for other Verizon help to improve the process.”

4.6 Superb160 Reviews

“Eluxus was wonderful! She detailed my four line account and suggested better service plans. She also helped me with a phone upgrade. So far this location has provided me with the best consistent Verizon service.”

4.3 Superb123 Reviews

“Eluxus, Provided outstanding customer service. Most professional and courteous throughout the entire sale process. We need more like her in today's customer service profession.”

4.5 Superb67 Reviews

“Mr. Hameed is professional, knowledgeable, courteous, and very kind. Highly recommend this store and Mr. Hamdeed without reservation. Thank you for allowing me to express my gratitude.”

4.5 Superb64 Reviews

“Recent visit to this store deserves more than 5 stars with The young man present, Duane did a phenomenal job resolving an issue that had been on going for several months.”

4.4 Superb40 Reviews

“The stores owner was so kind and patient. He went above, beyond and over the moon for me. I was in a jam with my phone and he solved it. Just wonderful customer service.”

3.9 Good33 Reviews

“For Mr Ricky, Helped me get exactly what i need and more, went in for the new iphone and some questions, and got everything i needed quick and easy. Definetly would go to him again for sure. 10/10 would recomend”

3.9 Good24 Reviews

“Just wanted to post a quick thank you to Ron and his coworkers at T-Mobile. My family stopped in with a complicated list of questions, and Ron took excellent care of us. He was the utmost professional - calm, patient, and capable. My family speaks English as a second language which sometimes leads to misunderstandings - no such issues working with Ron. He was understanding, caring, and had a great sense of humor. It was a pleasure working with him, and we sincerely hope he is getting the recognition he deserves from upper management. Thank you, Ron!”

4.1 Good15 Reviews

“Fernando was a miracle worker. After 20 plus years as a faithful customer with T mobile, I was ready to switch to a new provider due to a phone call to tmobile on Jan 21st, 2023. The worst CS I've ever received from Tmobile 1800... I finally went in to the store and Fernando was the rep that assisted me. He fixed my issue in literally 3minutes, after an hour on the phone, he took 3 minutrs. He is very knowledgeable and professional... He restored my faith in tmobile ... Thank you so so much, you were amazing!! Give this man a raise amFernando”

3.4 Good35 Reviews

“The entire staff were extremely helpful, warm and welcoming. They made sure that my experience trading in my iphone for an upgrade was smooth and made sure that the process was done efficiently. I would recommend this specific Verizon store for anyone in the Hampton Roads area looking for their services. Thank you specifically to Josh and the manager!”

3.3 Good47 Reviews

“Wow! What a terrible person and experience. For one thing the sales person was extremely rude and didn't lead me to any items. All he did was point and say there over there. Second, he had on sunglasses which is very unusual inside a retail store. Third I will definitely tell everyone that I can to stay away from Metro PCs. And that unprofessional man. I felt like I was hated and unwelcome.”

3.3 Good27 Reviews

“I love metro The one on Aberdeen is my favorite. They have good customer service there! I have been a customer for years with them and I'm not ready to switch I'm gonna stay with metro!”

3 Average7 Reviews

“Thank T Moble for protecting our phone account and sending phone alerts for authentication , Representative Jevon was cordial and took care of all my concerns keep up the Impeccable work !”

2.9 Average28 Reviews

“I had issues with my DVR player so I called customer service and the first person was rude so I hung up and got this really nice lady that help me and she said I need a new box's so I get in my car and go get my new DVR which I was approved for a upgrade which was nice but she gave me the wrong remote so I called and the customer service again the lady told me that I had the wrong remote then the next morning I went to get the right one then I came home to program all my TV shows all over again I'm saying all this to say I like this box's better”

2.8 Average82 Reviews

You May Also Like