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“Highly recommend! I brought in my phone and my watch for repairs, and they did an absolutely amazing job. The service was fast, professional, and high-quality. Without a doubt, Cell Phone Zone at Patrick Henry Mall is the absolute best repair shop in Newport News!”
“Associate Toonica was very pleasant, knowledgeable and addressed the problem immediately offering two solutions. Will definitely visit that location in the future.”
“I called to get a price on getting my brothers screen fixed. The man answered quick and was very nice. I sent my brother there and they fixed his phone very fast and with an amazing price!”
“Gabby did her thing. I had the best experience ever, going into this store. She saved me a lot of money, gave me the best deal and she took her time. I did not feel rushed at all and she was very pleasant, the whole dam time. She also hooked me up with some swag. Y'all need to give her a raise for going above and beyond”
“Mr. Hameed is professional, knowledgeable, courteous, and very kind. Highly recommend this store and Mr. Hamdeed without reservation. Thank you for allowing me to express my gratitude.”
“I called to get a price on getting my brothers screen fixed. The man answered quick and was very nice. I sent my brother there and they fixed his phone very fast and with an amazing price!”
“The representative today was awesome Trinity in Newport News, Virginia off of Jefferson Avenue very well detailed when I ask a question and handled everything I needed her to do awesome customer service”
“Jason was absolutely amazing from beginning to finish of the process at the store. Gave updates on the phone and gave advice on the phone itself. Thank you so much for your help today.”
“Great visit. Beby helped my friend with his new phone. He is older and lost his phone. She got all his contacts and photos onto his phone for him. She was so nice. Thank you for all the help you gave my friend.”
“Mohammad Hekmat went above and beyond to provide an amazing customer service experience. He was extremely patient, polite, professional, and knowledgeable. He answered all of our questions and made sure we felt comfortable and well taken care of.
We visited so many stores, but the customer service we received here was absolutely amazing. Mohammad truly made a difference, and we really appreciate his time, patience, and professionalism. Highly recommended!”
9:30AM - 9:30PM
12080 Jefferson Ave #500, Newport News
Mobile Phone Accessories
“Five below is a fun little store. There are so many different things to look at. Personal items, snacks, fitness, household items, office supplies, sport and fitness, etc. And the young woman cashier was a welcome surprise. So friendly, helpful and informative.”
“Kevin was above and beyond with help.
Hes a multitasker
Just above and beyond
Been a customer for 14 years and he was the nicest and most helpful person ive ever dealt with from verizon
Keep him around”
“Wow! What a terrible person and experience. For one thing the sales person was extremely rude and didn't lead me to any items. All he did was point and say there over there. Second, he had on sunglasses which is very unusual inside a retail store. Third I will definitely tell everyone that I can to stay away from Metro PCs. And that unprofessional man. I felt like I was hated and unwelcome.”
“Stacey was absolutely amazing! She helped me resolve an issue I had with my phone service. She went the extra mile to make sure I had gotten everything taken care of. Her professionalism is top notch!!! If you want great customer service, then go see her!!!”
“Stacey was emaculate she was very professional & fast service l loved her. She answered all my questions l needed answered. I love my new Motorola power 2026 got rid of stylo 6.”
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“Saturday, August 10, 2024, I had a phone problem, went in and it ended in purchasing a new phone. The whole process of start to end with Zahidullah was exceptionally amazing, rating him at a 10+ . Answered my questions, educated me on my phones.
I have been there in the past & another older gentleman was amazing with knowledge also -- I will always give them my business - and I highly recommend to come here -
Thank You”