Ross Dress for Less offers a wide selection of brands and the latest fashions for families and homes, all at discounted prices of 20% to 60% off typical department store prices. Customers appreciate the great deals available, such as USB cords and unique items like boxing gloves. However, the store can sometimes be disorganized and dirty, which is typical for Ross locations. While the customer service is praised, especially with a standout employee known for her exceptional kindness and helpfulness, there are also complaints about long lines and slow checkout processes. On a recent visit, the line extended to the back of the store due to limited cashiers. Despite these issues, shoppers still find value in the savings and continue to return for the bargains. Overall, Ross Dress for Less is a place where customers can find good deals, but they should be prepared for a less-than-perfect shopping environment.
Visited Newport News store. Nearly lost my mind...store is spacious and filled with many, many choices. A shopper's dream! Highly recommend that location!
February 2026
Lines are so long and it smells a bit off. I mean if you don't care about that then go for it. If you do care go to a other one. I'm not waiting 30 min in a line to get one item.
December 2025
A nice selection and some good bargains. Significantly crowded in December but the staff was courteous and kept the line moving.
