“Girl named Alexis (I think…?) was really dope??? helped me find some stickers I wanted and got me some free ones and gave me all kinds of good advice on the clothes inside. Preciate you !”
“Had real authentic labubus and Sonny angels lady up front was very sweet and kind gave me the option to switch my pink labubu for another one I said “no thank you” though anyway here are the pics”
“JONAISA DESERVES A RAISE!!! She was very helpful with helping me find my daughter a dress and helping with putting it on. Will definitely shop there again. Thank you!”
“I would like to give a big thanks to one of your employees Annaya she definitely went above and beyond for me as a customer on 08/12/2026 in your Newport news store she really understands what being a employee she was so patient and polite making sure we found shoes that we was looking for yes she was excellent employee must give her shout out again thank her for all she did”
“This is one of the biggest Rainbow stores I've been to and the ladies working there are very helpful and attentive. I found a dress online, walked in and asked for a specific dress and they lead me to it without hesitation. Found, paid for, and out in less than 5 minutes!”
“The two women working at the Jefferson commons location in Newport news, Va on 5/13/26 were very kind, professional, knowledgeable and quick to service my needs. I was highly impressed by the level of customer service I received and that I witnessed being given to other customers while I waited my turn. Keep up the great work. This was a very welcoming experience. There were around 10 customers in store and the two workers were handling everything on an elite level. Keep up the great work.”
“Everyone there is very nice. Georgie has interacted with me the most and always very polite, friendly and professional. Store is super clean, it feel like home coming in there.”
“Henry is the BEST!!!
If you want your hair done right he is the person to see. I moved to Suffolk almost 3 years ago and I would never go anywhere else.”
“Great items at great prices. The only downside was that when we were checking out, the two gentlemen behind the counter carried on a personal conversation between the two of them during our transaction, as if we weren't there.”
“Popped in to see what Versona was all about, they're quite large and have a great selection. I wasn't looking for anything in participate and found a top and a light jacket. Loved that they asked and started a room so I wasn't loaded down with hangers so I could continue to shop”
“Aiden was amazing. He assisted us as soon as we walked in the store and was also running around everywhere! I appreciate the good service, had me buy two shoes because he didn’t have me waiting and contemplating if I want to buy shoes or not.”
“Many thanks to Jennifer, sales rep in jewelry. She went above and beyond to help me locate an Effy ring which was sold out online. She located it at a Florida store and obtained it for me. Fine example of what customer service should be. Thank you, Jennifer!!”
“I had an amazing time here a few weeks ago and only came for a jacket but ended up with 200$ worth of items! Kayla and Laren helped me pick out items, helped me with the different types of leggings, held items for me, put items back for me, and overall just made my time here 100x better.”
“Every time I go to Cato's I enjoy shopping there the people are nice the work of the wonderful I just enjoy shopping there I also enjoyed the clothes that they have”
“The staff was amazing, friendly, and extremely helpful. Justin in particular helped me with my shoe choices, very funny and patient... I had 5 young kids/toddlers with me and instead of the staff getting annoyed, they were extremely helpful! Thank you so much for such a great experience ?”
“I received such lovely greetings and customer service while shopping in this store. The curlyheaded, lightskin cashier was very pretty and nice to me as she helped me find everything I needed. I love my new shirts, thank you.”
“Stopped in today to casually shop for some flip-flops, and I got a good number of the ones I wanted. Some were still missing, so I was able to grab the attention of a Ross Employee, Michelle. Not only was she an absolute sweetie, but she was insightful, provided perspective, and made me feel confident in my purchase, and furthermore! Much obliged once more Michelle, Ross Dress for Less Staff, and more.”
“Love the clothes here. Everything is stylish and nicely put together. The clothes are a great transition from a lady in her young twenties to older twenties and thrities. The prices are fair and the clothes that I have brought are in good working condition”
“The cashier was so polite and helpful . I got a pair of pants from here made by eyecandy and the cheap leggings ripped as i was putting them on . What a waste of money. Gets me so irritated i cant find the company that makes them cause i sure would complain .”
“Today miss Yasmine(hope I spelled correctly) was phenomenal to work with. She was very helpful and very polite, My son got upset in the store and out of nowhere she appeared bring smiles to my kids and catering to their interests asking what kind of stuff they like and showing them stuff in the store to theyre liking. Her customer service skills were amongst some of the most amazing I have seen in a longtime especially in this newer generation.
Yasmine if you read this thankyou and many blessings ?”
“LOVE! Giving 4 out of 5 stars because I have noticed throughout the years that the material feels a bit cheap, however, you are still able to find nice quality (just make sure to try on first) and there is always a sale!”
10:30AM - 5PM
32 Newmarket Square, Newport News
Womens Clothing
“They have a great selection! They are quick to be able order something if it is not in store in your size. Very nice staff and very helpful. I have always loved going here!”
8:30AM - 10:30PM
12551 Jefferson Ave, Newport News
Womens Clothing
“Visited Newport News store. Nearly lost my mind...store is spacious and filled with many, many choices. A shopper's dream! Highly recommend that location!”
“I have been shopping at Penny’s since I was a little girl with my mom because she loved it and I am now 54 and it’s pretty much my go too for clothes, shoes, purses, a little bit of everything. I have loved the Newport News location for years. There are very few things I could even complain about. My biggest complaint is I really like to shop on my app pay for my stuff and just pick it up at the store but the last year I have had the problem that 80% of what’s on the app is not available for pick up in the store and that is disappointing. Other than that 5 stars for me.”
“Amazing crew providing phenomenal customer service. They do have a pretty good stock on hand, plenty of Carhart Options. I would love to see them with a large variety of Ariat Jeans especially the M4’s and M7’s, especially since there really isn’t alot of places with a good Ariat Section even though they are tried and true. They have a very nice selection of Steel Toe & Composite Toe cowboy boots and other styles. If they carried non-steal Toe Ariats then this would be the only place that I would purchase boots from for work and life. Overall very good spot.”
“The store was very clean and organized. Also want to shout out Rhonda and Jamira (I believe) provided top notch customer service. They were so pleasant and patient and truly made our shopping experience that much better. We were visiting from out of town so I wanted to make sure to highlight these phenomenal women and the experience they provided. Thank you ladies.”
“Very friendly, helpful and all-around good vibes. Best place pretty much in this mall. The have a military discount and if you can't find it, online is a great place. My only wish is that there was more boy clothes.”