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8:30AM - 5:30PM
111 E 18th St, Norfolk
Apartments
“What an incredible community! The townhouses are amazing. It’s a quiet community, with an updated feel. I love the staff here. They communicate incredibly and help solve problems with their whole hearts. Ashley radiates happiness and organization, while Dentrell and Lee offer quick to action help solving problems on site. This is an A-plus team creating the best kind of home.”
“Great renovated building downtown. It's a bit pricey, but you are paying for the modern look and prime location. The only downside is the parking situation. Still, it's downtown and you probably won't need a car if you work nearby.”
“Thank you Casonya . You were so nice and sweet during my family 's time of transition to another place to live. Were going through some rough times. You are always and have a beautiful smile on your face . Thanks again and again and again.”
“Thomas and Roshad have been great at keeping the property clean around the garbage areas and breezeways. Sanaa has been great with processing my work orders. Happy Home, Happy Life. Thank You All”
9AM - 5:30PM
201 W 21st St, Norfolk
Apartments
“Wonderful place to live. Don't belive every review that gets posted. Maintenance is on top of any issues that might occur in my apartment. I had to wait for a month for an apartment to become available because they lease quickly.The Ladies in the office are wonderful and never hesitate to help when asked. The clubhouse has been renovated and the halls are being painted. It's in a great area of Ghent full of restaurants and shopping. Come by and see for yourself you won't be disappointed.”
“I am a resident and I love the community here. The staff is amazing in so many ways. I never felt so welcome into a community like the way i feel here and it’s so safe and clean. I highly recommend anyone looking for a home to apply here they well make u feel appreciated.”
“Having been at another S.L.Nusbaum community, before I moved here, I knew that management takes care of their residents, apartments and grounds very well. I knew when I moved here it was the right choice. Excessive noise is never tolerated, and maintenance is fast and professional. - From a verified resident on ApartmentRatings”
“I enjoyed my time living at Metro. While I found the application process to be somewhat difficult and frustrating, Shannon made everything smooth and easy. Whenever I had maintenance issues, they were addressed promptly, unless parts were needed, in which case, there was a short delay. Overall, I had a positive experience living there.”
“This place is wonderful. The new manager Lynn has been working hard to get things running smoothly. She has been really helpful in my transition into my home. She has been very informative and kept me in the loop. From start to finish she was my main point of contact and that was very helpful! The moment I walked into the office she greeted me with such a kind smile! I really appreciate her help and her kindness! Thank you Lynn!”
“I would like to say I have thoroughly enjoyed my experience at Pilot place. The property manager, Kim, has been AMAZING!!! I came to this property at least four times to decide where me and my family were going to live. Kim was patient and kind every time I came. I am sure I was becoming annoying after the fifth apartment tour but she stayed calm and professional and made me feel valued. We have made the decision to move here and Kim has definitely made the choice easier.”
“My experience staying here has been amazing, great staff and a nice place to stay. They are also really good at pairing you with a roommate at your preference if you have a 2-4 bedroom apartment.”
“Moved in on 21st March and the support from the letting office staff since has been second to none. So glad I decided to rent here. From processing my application swiftly so that I was able to move in quickly before starting my NATO job the following week, helping me get the internet service set up when my mobile phone network was playing up and being accommodating with set days to sort my maintenance requests around my long working hours.
My apartment has lovely interior and the air conditioning unit and fans are a life saver during the warm weather.
Definitely recommend renting an apartment
at Reserves at Tidewater.”
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“We would like to thank the phenomenal staff from the Element at Ghent Janice, Harley, Karen and John. They have been a positive staple for our family. We have spent the past 4 years as a resident with our children and they have made our time there special. We hate having to leave but our children are moving on to college and time has flown by. We love y’all and wish y’all the best. We have enjoyed all of the GREAT parties! This is the best family community. We have always felt safe and appreciated. Any maintenance request no matter how small was handled with urgency. We will miss you all and we will stop by from time to time just to check on y’all. Love y’all”