Collision Repair Center of Norfolk L.L.C. is known for its outstanding customer service and quality repairs. Many customers express their satisfaction with the work done on their vehicles, noting that cars come out looking great, often ahead of schedule. The staff, particularly Daniel, is praised for being communicative and responsive throughout the repair process, keeping customers updated on their vehicle's status. Despite some initial challenges in reaching the shop, most customers report positive experiences once contact is established, highlighting that the wait for repairs is worthwhile due to the quality of work provided. The shop tackles various repairs, from minor fixes like bumper reattachments to extensive bodywork and diagnostics after accidents. Customers appreciate the attention to detail and the willingness of the team to go above and beyond, especially in navigating insurance matters. Overall, Collision Repair Center of Norfolk L.L.C. is recommended for anyone in need of collision repairs, with many stating they will return for future services. The business may be a bit hard to find, but those who do often feel they have discovered a hidden gem in auto body repair.
Excellent customer service and an amazing paint job on my truck!
March 2026
The customer service is out of this world. Not to mention the turn around time was something I have never experienced when dealing with car repairs from a wreck. Will always be using this shop and working with Dan.
December 2025
Great service, great communication, speedy and thorough. Highly recommend!
