Cox Store in Norfolk offers a range of services and products designed to keep customers connected, including ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices. Customers consistently report great experiences, highlighting the courteous and helpful staff. Many reviews mention specific team members, such as Daeshona and Kashema, who provided exceptional service by guiding customers through any issues and ensuring their needs were prioritized. Visitors appreciate the warm and professional atmosphere, often noting that their visits are quick and efficient. The store is praised for its ability to handle hiccups smoothly and for correcting any issues with plans. Overall, Cox Store stands out for its commitment to excellent customer support and a positive in-store experience, making it a top choice for internet and mobile services.
Came in to return an outdated Modem and Alex M saved me alot of money by reviewing my cable and internet account. Much appreciated and it took less than ten minutes
November 2025
Great experience! Staff was courteous and helpful. They even commented on my cologne. I was in and out in less than 5 minutes.
November 2025
Mike was a great technican that helped me with patience and kindness from Sherri Berri
