Cox Store in Norfolk offers a range of services and products designed to keep customers connected, including ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices. Customers consistently report great experiences, highlighting the courteous and helpful staff. Many reviews mention specific team members, such as Daeshona and Kashema, who provided exceptional service by guiding customers through any issues and ensuring their needs were prioritized. Visitors appreciate the warm and professional atmosphere, often noting that their visits are quick and efficient. The store is praised for its ability to handle hiccups smoothly and for correcting any issues with plans. Overall, Cox Store stands out for its commitment to excellent customer support and a positive in-store experience, making it a top choice for internet and mobile services.
Maliek and Mike helped fix some complcated issues getting my service set back up after a move. It was hot outside, and I was stressed, and they made the experience as effortless as chatting with friends!
May 2026
When buying wifi from this place was super easy and a great experience. David R was amazing and very personable. He was super nice and clear about our options. Definitely recommend seeing him if you’re interested in purchasing something.
May 2026
I received professional customer service from a top notch h staff this Saturday. I experienced a short wait time, my concerns were listened to and 10 minutes I was out of the store on my way home with a solution. Cox hit a home run! This location is raising the bar.
