Cox Store in Norfolk offers a range of services and products designed to keep customers connected, including ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices. Customers consistently report great experiences, highlighting the courteous and helpful staff. Many reviews mention specific team members, such as Daeshona and Kashema, who provided exceptional service by guiding customers through any issues and ensuring their needs were prioritized. Visitors appreciate the warm and professional atmosphere, often noting that their visits are quick and efficient. The store is praised for its ability to handle hiccups smoothly and for correcting any issues with plans. Overall, Cox Store stands out for its commitment to excellent customer support and a positive in-store experience, making it a top choice for internet and mobile services.
The name is no longer Cox on the building it was Spectrum so it was a little confusing. The staff was kind. I was not able to get any receipt to show I returned their items which was a little concerning because I don’t want to be charged down the road for unreturned equipment.
September 2026
David Haddon Help me out today He was super nice and professional He switch couple things in my account and i end it up saving tons of money Thank u David Thank u cox
September 2026
I was only returning a router. Service was fast and friendly. Plenty of parking.
