Classic Collision, established in 1983 in Norfolk, VA, has built a strong reputation for providing quality service with integrity and honesty for over 40 years. The business prides itself on employing top talent and using high-quality materials to ensure excellent results. As a leader in collision repair, Classic Collision holds several OE certifications, including Infiniti, Hyundai, Kia, and Nissan, and is I-CAR Gold certified, reflecting its commitment to high standards. Customers consistently highlight the outstanding customer service at Classic Collision. Staff members are friendly, helpful, and attentive, from the greeting at the front desk to the daily updates during repairs. The team, including estimators and care coordinators, listen carefully to concerns and keep clients informed throughout the process. Many reviews mention how the staff works directly with insurance companies, making the process smoother and less stressful for customers. The quality of work is highly praised, with customers noting that the finished repairs meet or exceed expectations, even if the process takes some time. The staff’s professionalism, efficiency, and dedication to doing the job right are frequently mentioned, along with quick turnaround times—some repairs completed within just a few days. Overall, Classic Collision is recognized for its top-notch service, quality repairs, and making the auto body repair experience as easy and stress-free as possible.
