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“Amelia Medina, the support specialist there was very helpful in getting me the phone I love along with setting me up with the right protection and coverage. She put in my phone case and screen protector for me which shows craftsmanship and care for the products sold. Thank you Amelia for being a big help!”
“When I came in to upgrade my iPhone today, Jamario was extremely helpful, patient, and knowledgeable. He wasn’t pushy at all and talked me through my options to help me choose a phone that I’m extremely happy with! He even helped me save over $100 on my bill each month by switching to a better, more current plan. I didn’t feel rushed, and he answered all of my questions thoroughly. I have always had a great experience at this location and I look forward to visiting again when it’s time to upgrade another device!”
“Angel was super helpful and friendly to me and greeted each customer when they came in. Very knowledgeable and got me a good deal. He knows what he’s talking about and shows real care for all customers. Thank you Angel! He needs a raise!!!”
“Jessica, at the 7721 Hampton Blvd., Suite A in Norfolk, is outstanding! Her expertise, patience, and kindness are exemplary. We are all fortunate to have her as a representative for Veizon.”
“Well to start off with, I've been with a numerous amount of phone companies in my time. I've been with Ntelos, StraightTalk, and T-Mobile. But I decided to wing in on a different approach to remain a user of the cell phone industry. I wanted a change. So my last company was with T-Mobile and I wanted a new phone, something better than the previous model I had already had, which was actually continuous on a 2 year payment plan. I also had not finished paying off the phone. But I was in a rush, I was almost done but was eager to expect something different. I called AT&T, because they were the current owner of my current job, Cricket Wireless. I called this location and immediately, the representative says I have something for. That quick effortless response was unbeatable. So I go into the store, and he already talked me into switching. Got me the best phone I ever had in my life, and did it all without an excessive down payment, he treated me as if AT&T was about to offer the world. Now, I can say I am honestly happy because of that very day and the associate from this store completely changed the contrivance unpredictably. This associate was the absolute meaning of highly regarded as I am completely gratified with my service. This very day changed my life and all it took was a step forward and I truly thank AT&T and what endeavors they had done for me. If they do much more for the community, I would not be surprised because they seem to only be of helpfully. I also enjoy working for their company Cricket Wireless, which I've been for a year now. Who also does much for the community. Go, AT&T!”
“Wow I just saw the girl with pink hair at Boost. I think her name was Chevy but she said my bill gone be $25 when Boost start doing that for unlimited she need a raise her customer service was great she told me bout all the different ways we could do it stuff. I decided to do the $25 but she really knows her stuff. Thanks Pinky”
“I used to take a friend who has a knack for breaking her iPhone screen and they were fantastic! Yesterday another friend had an iPhone bad battery and they were just as good! Friendly, quick and affordable service! I highly recommend them!”
“My representative DJ WAS AWESOME!! He helped me and my husband out with a smile! We in that +55 bunch! Lol! DJ was very patient with us! He took his time and got us the best plan possible! THANKS SO MUCH DJ!!”
“Ambiance was great, the music was fantastic, almost had the wrong thing, but the rest of the staff was friendly enough to help out. They kept offering a dog speaker for some reason.... I lied and told them I was a cat person, but I do prefer dogs, as shown below. I give them 5 out of 5. Shout out to the girl who was only a week in for having to deal with a bad customer”
“I WOULD LIKE TO GIVE A HUGE SHOUT OUT TO THE BEST IN THE BUSINESS THAT I'VE EVER HAD IN MY EXPERIENCE OF BOOST MOBILE, MS. LETISHA....THEBOMB.COM
SHE TOOK HER TIME WITH ME
SHE GAVE ME EXCEPTIONAL CUSTOMER SERVICE
SHE WALKED ME THROUGH EVERY DETAIL OF MY PHONE SERVICE.
SHE HANDLED ME WITH CARE & GRACE.
THANK YOU SO MUCH MS. LETISHA.
YOUR SIMPLY THE BEST ? ? ? ?....”
“The guys who worked with me were so helpful... customer service was excellent not only for the help they gave me but for everyone who came into the shop. I'll always go to this Verizon store from now on!”
“Kia is awesome sauce. Thank for all your help today. I really appreciate you taking care of me & my sister in such a timely matter. Cricket you have great asset on your hands at this location!”
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“I received excellent customer service from Lucky. She was great at multi tasking with me & one more customer. She is very knowledgeable with the phones offered & their features. I'm an android user. She also had a protective case & screen protector at this store for my new phone. She was able to answer all my questions with the purchase of my new phone. I had two other stores I could have gone to that were closer to my location but they don't always have the greatest customer service. After reading the reviews is how I ended up at Lucky's store & I am very pleased! I will continue to go out of my way to deal with this store. Thank you again Lucky you were fantastic & greatly appreciated.”