Priority Ford, located in Norfolk, Virginia, offers a strong focus on customer satisfaction and a wide selection of Ford vehicles. Reviewers highlight the knowledgeable and professional sales staff, with specific praise for salesmen like Bartley and Nathan Brown, who are noted for their patience and dedication. Customers appreciate their willingness to help find the perfect vehicle, ensuring that every question is answered and every need is met. The experiences shared reflect a friendly and accommodating atmosphere, making it a great place for first-time buyers and veterans alike. While the service department meets expectations for a Ford dealership, some customers feel that the parts department could improve in customer service. Overall, Priority Ford is recognized for its commitment to quality service and a customer-centric approach, encouraging satisfied customers to recommend the dealership to friends and family.
