Open 24 hours
8017 Braddock Rd, Springfield
Electronics
“This is hands down the best experience I've had at a Verizon store in my 10+ years as a customer. Orlando and LB both were super helpful and friendly, and made my whole phone pickup experience easy and smooth - excellent customer service.
I've ordered and bought 2 phones from other local Verizon stores in the past, and both times were beyond frustrating and ended up costing me extra time and money. I will never go back to those other stores.
I highly recommend the TCC Fairfax Verizon store. They had exactly what I needed, made the whole ordering process quick, and made my pickup a breeze.
I really appreciate the awesome customer service from start to finish. I'll be back for sure and highly recommend!”
“The best services on the area
And not extra charges as some else mentions before ,I been a loyal customer for this store and never been extra charge ,I had getting discounts when I need it ,.they are honestl workers and knowledgeable about they job! Thank you”
“Went to Dyson demo store unplanned was in the mall and wanted to see if they had the diffuser attachment for my air wrap. Zach approached me and asked if I needed help I asked if they had the attachment and he immediately went and grabbed it for me and checked me out. Very good customer service. Quick and easy. Nice guy. Attachment works perfect”
“DeWan was extremely kind and helpful. He was efficient knowledgeable on the Fios packages. We appreciate his customer service as we are new to the area and needed to set up internet that we can rely on. This is at the 7301 Little River Turnpike location.”
11AM - 7PM
6364-D Springfield Plaza, Springfield
Electronics
“I came in the store in hopes of selling an Apple product I’d never used and recently bought . I was helped by Malachi , and he was kind and was able to accept the product and gave me a reasonable amount for the product worth , which I greatly appreciated.”
“I brought in a bunch of games to have checked out and sold. The process was very simple, but I called/emailed first of course. This place has such a nice atmosphere! Haha, it made me want to keep the games I sold! I’m a little old person now… and well, I just don’t have the time to game like I used to. So, I’m glad I got to sell the games at a fair price :) Great store and friendly staff.”
“The service rendered at the Verizon store was exemplary. The representative demonstrated professionalism, honesty, and was instrumental in securing a favorable deal that significantly reduced my financial burden. The process was smooth and the customer support was exceptional. I am extremely pleased with the outcome.”
“Highly recommend if you’re shopping for a Samsung TV. Raphael at the Fairfax location took the time to answer all my questions. I ended up buying from here at the end of March instead of Costco. They also sell soundbars and furniture. I purchased on a Sunday and was able to get it delivered the next day. Delivery and set up were quick. No issues over the past month. Very satisfied.”
10AM - 9PM
3089 Nutley St, Fairfax
Electronics
“Went there looking for a pre built desktop. The staff was really amazing, answered all my questions and gave me recommendations on why I should change some things in the config I was looking for. I ended up buying a computer meeting perfectly my needs. Thanks for your patience regarding my questions and the great service ! (keyboard and mouse also coming from the same Microcenter)”
“I had been going to Lee's Auto for years before we moved out of the neighborhood. We went to a shop closer to us for an inspection and to fix any issues my car might have (19-year-old Honda that has seen some things). Big mistake. The other shop took almost two weeks to give us an estimate and then told us they couldn't do some of the work. We took it back to Mr. Lee and within a couple of hours, he had an estimate of the work and by the next day, had the car fixed. Over the years, Mr. Lee has provided exceptional service. He gives timely estimates, stays within budget or calls if additional work needs to be done. He and his crew get the work done quickly and well. We're very pleased with his work and I will continue to take my car there even though we live 30-45 minutes away.”
10AM - 8PM
8418 Old Keene Mill Rd, Springfield
Electronics
“Adam at the Old Keene Mill location is so wonderful to work with. I had a serious issue and came back a few times - on each occasion secretly hopeful he would be there as he is super knowledgeable and solution oriented. I’ve dealt with other T Mobile reps over the years but they don’t compare. Thank you Adam for your invaluable assistance. T-Mobile is lucky to have you on their team!!”
10AM - 7PM
9514 Fairfax Blvd, Fairfax
Electronics
“Excellent customer service! So patient and knowledgeable! Right iphone 17 color in stock. He helped me through a complicated plan transfer from previous provider AND made sure phone was set up correctly! Thx Arjun!”
“Price and quality was excellent. Receiver arrived like it was brand new in excellent condition. (Open Box)
Great quality and price don't usually accompany each other when talking about Hi Fi or AV equipment... I would highly recommend it. I now regularly check their site for deals. Not that my bank account likes that approach! ??♂️”
10AM - 9PM
10955 Fairfax Blvd Suite 110, Fairfax
Electronics
“Excellent customer service from Mr.David. Took the time to explain all my concerns and resolve my issue.He also made good recommendations for other services and promotions provided by T mobile. Mr. David is an asset for the company and should be recognized for going above and beyond to make customers walkout the store with a smile on their face.”
“I needed a physical location to drop off Verizon equipment when I switched apartments. This location was super convenient and the staff helped me very quickly. Highly recommend.”
“Quick efficient very helpful staff. The only thing I don't like is if you have a problem with a damaged phone you have to go so far to get it repaired. Other than that great place”
“Greg was incredibly helpful, friendly and nice. He helped me choose my new phone, recommended a cover and screen protector, and got me all set up. I would highly recommend him for anyone needing a new phone.”
“T-Mobile has truly exceeded my expectations with their outstanding service! I recently visited their store, and I was blown away by the friendliness and professionalism of the staff, particularly YAW. From the moment I walked in, they made me feel welcome and valued as a customer. YAW took the time to listen to my needs and provided tailored solutions without any pressure. Their knowledge and enthusiasm for helping customers were evident, making the entire experience enjoyable. I left the store feeling satisfied and excited !! Highly recommended! Thank you, T-Mobile and YAW, for such a fantastic experience!”
“We had an exceptional experience at this location! Jarlyn worked tirelessly to set up a complicated Apple Watch phone line for my daughter. She was a problem solver, upbeat the whole time, and a pleasure to work with. Thank you Jarlyn!!”
10AM - 8PM
6330 Springfield Plaza, Springfield
Electronics
“Excellent customer service! I came to this location to get a new phone after my old one got stolen, Carlos G was very helpful and patient he helped me with all the questions I had about getting a new phone and transferring everything to it. He also helped me set up my ICloud and I was able to recover everything I was very grateful for his help.”
“I had such an amazing experience with Johnny A at T-Mobile! He truly went above and beyond to help me link my daughter’s Sync Kids watch replacement. I actually had to come in two days in a row, and each time he was patient, kind, and completely willing to help without any frustration whatsoever.
He took the time to walk through everything carefully, made sure the watch was properly connected, and didn’t rush the process. As a parent, that meant a lot — especially when dealing with a child’s device. His professionalism and positive attitude made what could have been a stressful situation feel easy and manageable.
Thank you, Johnny, for your outstanding customer service. T-Mobile is lucky to have you!”
“Fairfax Antenna did a great job for us. Our TV antenna wires (installed by another company) came loose from the house wall, and they re-attached them and disguised them behind downspouts better than the original installation. In addition, our Verizon Fios cable had also come loose, and Verizon never caulked the hole where the cable enters the house. Fairfax Antenna reattached those wires, made a drip loop, and caulked the hole. They were great to work with and I'd hire them again in an instant.”
“Son, Jorge, and Carlos were so kind and helpful. They went out of their way to fix our issues and in a limited space while their store is under construction. We cannot thank them enough. They were wonderful.”
10:30AM - 6PM
3706 Mt Vernon Ave Store, Alexandria
Electronics
“Great customer service from Reyna! She got my new Unlimited plan up and running in no time! Friendly, helpful, and all COVID precautions were observed! A multilingual store as well!”
“We had a very pleasant experience at the store. The sales representative, Mr Zubair was extremely helpful with the transfer of our cell phone services from T-Mobile to Verizon. His knowledge, sales and technical experience, and willingness to help a new customer was above and beyond our expectations.”
10AM - 8PM
6025 Leesburg Pike, Falls Church
Electronics
“I had a wonderful experience at this Cricket store yesterday. Mohammed helped me and was great! He gave me the options of the best deals they had and showed me the two Android phones that were the best choices. He answered all my questions and explained the differences between the two phones. I'm not tech savvy so I really appreciated his help. I received a great deal on a nice phone and Mohammed handled the transfer of data from the old to the new phone. This is the 2nd phone I've bought from this store. Mohammed was an amazing tech and didn't try to upsell me or pressure me in any way toward a particular phone. He was very professional and kind. Thank you Mohammed!”
“This particular branch employees are extremely customer service oriented. They always support whatever needs I am have whether it's information, cost savings, service options, and always place the needs of my family before the their own. That's hard to find in the service industry. They should be applauded for their commitment to great customer satisfaction.”
“There are people who are capable of tv repair. Hans is great. There are people who repair computers, yep Hans again. There are even tv and computer repair people who do house call repairs. Yeah. Hans. But how many of those people ALSO deal kindly with an Alzheimer’s patient? I cannot say enough good about this guy. He answered the unceasing questions and responded repeatedly about unrelated topics as he repaired tvs, computers and even spoke with Verizon about getting Wayne back online. This is almost unheard of in this day of rapid fire turnover. My hat is off to you Mr Hans. I recommend him on his skills alone. The kindness is way above and beyond!”
“Shopping at Target always brings a smile to my face lol. Ditch the dating sites if you want to meet gorgeous ladies ask someone if she thinks this article of clothing would look cute to wear at a summer concert.”
“Dont mind the negative reviews! I patronize this location at least once a week (all times of day and night) and the service has always been excellent. The store is clean and organized, and they always have exactly what I need. Love this place.”