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“Has a better selection of accessories for long hair than any other place I've found in the Tidewater area (like barrettes and elastic ties that don't tear your hair out when you remove them).”
“This store is much better than the Newport News store, cleaner, more helpful associates. products are presented well. Used our 20% coupon and our 10% military discount. stocked up on a lot of things. well worth going.”
“Not bad now. Like the products much better. I was surprised ?. Sells nice looking furniture, but the kicker?, has nice clearance things at a reasonable price. They have come a long way u. Not junkie anymore.”
“Normally the customer service is amazing. The last time I was in the female that was working was completely rude. As soon as we walked thru the door she was rude. We tried asking her a question. We were ignored and she walked away at that point we walked out. So for that I give 4 stars.”
“Really like this store. It's the way Big Lots was when it first opened. Lots of cool stuff like books and comics, toys, electronics and more. Such great prices”
“The only location I really like to go to, even though it's kind of far from my house. Manger Quae' and her staff are really friendly and very helpful, more than you can imagine. They are making sure that you are happy and get what you needed before you leave. Quae' is one of the kindest people I have ever known. She is a very hard working person and always ready to help. They are a family there, not just coworkers working. I never leave there without getting what I need at a reasonable price and with perfect quality. The store is always well organized and always smelling good. Everyone who works there knows very well what and where the items are. Once you've been there, you can't go to any other locations. I highly recommend this location to anyone who wants to get good customer service, quality, and affordable prices.”
“Nice employees I can usually find what I'm looking for however they had apparently just gotten their truck in and it was crowded in the aisles . Being a former Mngr for Family Dollar and Dollar General ,I know first hand it can be challenging trying to stick and price change when your store foot print is small so please give grace when you are shopping in these conditions”
“Who doesn’t love Dollar Tree really! They vary wildly from store to store and you never know which one has what so just go to them all. I wish my area had a DT with the Dollar Plus section because even at $3-$5 that’s still a really good deal! Be prepared for tons of boxes everywhere because they are forever stocking items and if you see something you like or want BUY IT then (maybe even a couple) because chances are good it won’t still be there later. Personally I love finding and going to new store locations and if I don’t like one I just don’t go back. Any specific concerns or issues I’d put in a review for that specific store.”
“Been a faithful customer since they opened this store. It’s about 2 Blocks from my house and it’s almost always very clean and well stocked and the customer service is great! Glad they are there because it’s very convenient. Thanks Guys!”
“I would like to acknowledge Asyah her professional customer service, in helping with questions on accommodating on where the restroom was and keeping me informed. Thank you”
“I went to various DG stores to locate items for Easter. This location was the only one where I was greeted immediately with a smile. The associate Khloe was extremely friendly and made me feel welcomed. I found so many great things at this location, all items were nicely organized and I stayed there well over an hour. Ended my time there at the register with Khloe and her coworker Na Na, feeling better than when I came in! Thank you Khloe and Na Na for your exceptional customer service and professionalism!! Five stars ⭐️”
“I went earlier today . And Ms. Tasha took great care of me . She is always so friendly . She needs a good raise.
I'm not sure if I spelled her name correctly. This store is always stocked very nicely ! Love this location!”
“I always go there the worker's are very friendly. If you need help they will help you. They speak to you every time you come in the door. I go there so much they no me.”
“I found what I was looking for and I found it. I ran out of pet waste baggie and I happen to be at the right place and the right time. Dollar General is right down the street from soap and suds on West Mercury in Hampton”
“Every time I've been in this store a couple of things have always stayed consistent; first, they have always looked like they are just moving in, lol, what I mean is there is always big wheeled stocking carts out, at least two or three, with anywhere from 2-4 or more employees stocking shelves with the goods on them. The store also looks on the "newish" side (although I know it's been there for years) because it is always so clean inspite of being relatively busy, or at least patrons coming in steadily throughout the day. Finally, let me say, I never been in any store in recent years that had a more helpful and friendly staff. For that courteousy, that is, the lost art of customer service, more than all of the above mentioned, I thank you!”
“They are great the workers are wonderful people they help you and they have everything that you possibly desire I love the quilts and they are fantastic the price is good for all of them goods roses the place where everyone needs to go”
“Many choices! The day I went was very cluttered (looked like new deliveries) and there were two employees, both ladies, who were very professional ? but could have used some help.
Management - look after your employees and provide some security.”
“While the staff makes every effort in keeping shelves stocked neatly, overall patrons are not respectful of the order they try to maintain. Selection is good & prices can’t be beaten. Love the cashiers!”
“The cashier Richard is always so nice & welcoming and the Manager Kimberly had the store stocked very neatly when I visited yesterday. Valentine's Day choices were galore. I wanted to do a survey but it is no longer on the site. Thank you to my neighborhood store and always having what I need.”
“I haven't been to particular Family Dollars in about 4 yrs but I tell you it's still nice and clean, the cashier is friendly and sense they have reorganized it that I felt like I was in a brand new store for the first time and about to find all the thing I need to keep my home extremely sanitizer since the beginning over this strain with this COVID.Thank you.”
“Cashier was very polite and professional. She is workin wit a cast on her foot. Poor sweet woman. God bless her and I for giving her a job. She a true asset to ur company I will be back.”
“What gives this store 4 stars? I was asked by an employee if I needed help. It was refreshing. The store is large, and has hundreds of items and you could probably find most anything you need. It was fairly clean, no lines, and just made me happy to know it's there, convenient and has employees who actually HELP customers. Thanks guys!!”
“The new management that had tooken over the store has done a make over . She is in there day night all day if that long as those shelf’s are stocked . First time
I get to say this location has chosen a leader”
“I love shopping at Roses, in Grafton, VA . But I have noticed there is a very high turn over in employees. What are you paying these workers. Always a bunch of new faces. What is going on???”
“They rearranged the store... It looks so much better. Layout is a huge improvement. Frozen and cold section got upgrade. They have some great nane brand products and prices are really good. Very impressed with the changes they have made.”
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“Although there was a problem with my pickup order due to an online system out of the stores control, the staff were so kind about everything and super apologetic. The manager was really sweet and personable and made the overall experience better. Great customer service!”