AT&T Store
Cell Phone Stores
Hours:
3506 West Cary Street Unit C-120, Richmond VA 23221
Hours
About AT&T Store
The AT&T Store in Richmond offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contracts or credit checks. The store features nationwide AT&T 5G service, which is included at no extra cost with unlimited data plans, making it easy to stay connected.
Customers consistently praise the store for helpful and friendly service. In-person visits often resolve issues that customer service phone support couldn't handle, with staff taking the time to explain everything clearly and quickly. Many reviews highlight the excellent customer service, mentioning staff members who are professional, accommodating, and willing to go above and beyond. One customer shared a particularly positive experience with a staff member who provided honest recommendations and made the entire process stress-free, leading to multiple family members returning to the store for their own devices.
Another customer appreciated staff members who helped with phone resets and navigation, describing the service as rare and valuable. Overall, the AT&T Store in Richmond is known for its helpful, understanding staff who prioritize customer needs, making it a reliable choice for purchasing devices and plans.
Most Recent Reviews
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October 2026
Vincent treated me well. The process moved quickly and he answered all my questions. This is the easiest phone upgrade I’ve ever had.
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October 2026
Joey always takes great care of us. Super knowledgeable and couldn’t be friendlier. I dread going to corporate places, it’s the local staff that makes it work!
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October 2026
Vincent was amazing helping me remove all the pop ups on my phone so patient and knowledgeable!
More Comments(301)
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