Electronics in Richmond, VA

30 locations found near Richmond
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“My MacBook Pro charger cable unfortunately broke. I called Apple tech support, and was informed, due to the age of my computer, Apple no longer made replacement parts for my specific computer. I spent several days looking for a replacment part, and was unsuccessful nor did I have the finances to purchase a new computer. I randomly decided to stop by Experimax and was greeted by Leonard. I informed him of my situation and he was able to provide me with a replacement charger within a few minutes. I’m so grateful for Leonard and the service that he provided for me. Not only did he provide exceptional service, he provide a means for me to save some money and address an issue, I had no solution to solve. Would highly recommend Experimax for those looking to get their Apple products serviced.”

4.8 Superb71 Reviews

“Issac was a true life saver for me! I was stranded with a broken phone and he solved my confusing problem with quick expertise. I was able to stay in budget and keep my number! He was friendly despite my impatient anxious attitude at first and was able to have me feeling better about the problem in no time. He even handled there being another customer waiting in the store just as quickly as he helped me. I will be coming to his location for all of my Verizon issues, new lines and upgrades for as long as I'm in the RVA! And I highly recommend that you do to!”

4.8 Superb44 Reviews

“They put in an auto start kit for our Subaru. These dudes really know what they're doing! Couldn't have been more pleasant of a transaction. Highly recommend!”

4.7 Superb41 Reviews

“Had such a great experience getting a new phone! Eman at the Verizon store in willow lawn knew the answers to all my questions, made set up so seamless and easy and even stayed late to make sure I had everything set up! Thanks so much!”

4.3 Superb104 Reviews

“Edgar is the best employee in that location he help me with smart pay for my upgrade and he explain everything to me ,i been in a different metro stores before and the customer care is the worst, I definitely coming back to this location”

4.4 Superb63 Reviews

“Heavan provided me great customer servive, came in with my phone not having service and walked out the door with a tablet and a new phone both with cases and screen protectors and new phone also has acp”

4.5 Superb48 Reviews

“Worked with Tonia today at John Rolfe Verizon and she did an excellent job of explaining the trade-in program which I did not understand. She answered all my questions and more and was very patient and took the look at my account to make sure I was getting the best deal. I have been to two other Verizon stores and honestly was turned off by the lack of customer service so today was my third try and I was a bit skeptical but I'm so pleased and feel very lucky to have worked with Tonia. Thank you Tonia!!”

4.3 Superb71 Reviews

“I would definitely recommend! I came here to get my iPhone 12 Pro Max OLED screen replaced and Wally got it done in under an hour with a screen protector free of charge.I ended up losing some functions like True Tone with my phone screen due to it not being an Apple screen (not his fault) and he returned my old screen and offered me a refund immediately while suggesting other options.Super kind and honest workers at Broadway, and some of the fairest prices in RVA.”

4.4 Superb48 Reviews

“Great service, this is one of those places that deal with everyone as if their(including) Myself like Family. They tell you exactly what you can do, or need for your car and NOT what you wanna hear. So make sure you go show these Brothers some love. Black Optix Tint/Radio/alarms..etc. AND...Rely Tires!. Both on Midlothian turnpike. But Don't just take my word, go see and hear at either one of these shops for ya'self. Trust me..you too will be pleased with the services rendered. Much love to you All. ✊️✌️”

4.2 Good98 Reviews

“I just want to Salute the wonderful staff here. I had a turntable repaired and the service was exceptional. These gentlemen also took the time to explain various pieces of audio/video equipment that they have in the store. I will definitely be back. A+”

4.7 Superb26 Reviews

“I dread everything related to Verizon; their customer service makes even the smallest task a nightmare. But alas, I had to get my phone fixed. There was no way around it. So I put on my big girl panties and went to my local store after work. There were two of us waiting when I got there. Within five minutes we were both asked what our needs were. Robert simultaneously took care of us while helping another woman. This man needs a raise. He was actively helping all three of us during downtime in the others’ service. I was in and out in 30 minutes. Robert is an angel. I left there with all my problems solved, he didn’t try to upsell me or talk me to something I didn’t need. He simply fixed my phone quickly and efficiently, while helping other people and he did it all with a smile on his face. Five star experience.”

4.3 Superb51 Reviews

“Don't let the small size of the store. Keep you from stopping in. The tech exchange is a really cool place to get old and vintage games and gaming systems. the staff here is friendly, knowledgeable, and willing to help with any questions you may have. They also sell DVDs at a really good price.”

4.4 Superb33 Reviews

“There is only one other store to compare with target and that's walmart. Yes walmart has any and everything you would ever need but when it comes to comparing, target is quality over quantity and the atmosphere is so much different...”

4 Good133 Reviews

“I would like to thank Gary the store manager for always being so helpful and making my rentals an ease! Thank you Gary! You’re the best ! Your boss need to give you a Bonus for exemplifying Excellent Customer Service ?M. Jackson”

4.4 Superb28 Reviews

“They've moved. Now right on W. Broad St. Across from Charlie's. Great service! Jasmine helped me, super sweet. GotA great deal on the new Samsung and they transferred all my data, contacts, everything!”

4.2 Good43 Reviews

“Hi hello! Iam Marshall Perry I have had the experience of experiencing the costumer service at the Hull St . Location to be very satisfying with the pleasure of meeting Ms Ashley and am proud to say she is and will be my obe and only wireless Rep!”

4.1 Good48 Reviews

“Pleasant Owners to do do business withRespectful, truthful, no frills tells you the truth without lowballing your items, knowledgeable will educate you on value and sale of itemsShop is stocked with durable/useful items at affordable pricesA place a woman can feel safe going in alone without being scammed and they treat people respectfully without looking down at you.Highly recommend if you are looking to buy items, get quotes or are in a tight spot at a financial moment”

4.3 Superb27 Reviews

“Last time I went into a Metro by TMobile I walked out without ever being assisted. By now I was in dire need of an upgrade. Nick was awesome, friendly, knowledgeable and got me in and out in a reasonable amount of time. I have a new phone now and it didn't break the bank. Thank you!”

4.3 Superb27 Reviews

“Araceli was incredibly helpful! She got me transferred over from Boost mobile, got me a free new 2023 Samsung galaxy phone! And I got a discount I wouldn't have gotten without her. She even stayed late to help me get all set up. Fantastic experience!”

4.5 Superb17 Reviews

“Thank you so much Experimax. I am a student in my senior year of college for my B.S. in Healthcare Administration Management. I got stuck in Richmond after leaving Atlanta in 2020 to help my mom because she was sick. Every restaurant shut down so, I ended up staying because I had no job to go back to as server during Covid-19. I decided to start school and needed a laptop. I found this establishment in my freshman year and received the best customer service and advice to get up and running w classes on my laptop. I have been to several computer stores but Leonard and his team have been the BEST out of all three. Clean store, problems are solved swiftly, very organized, staff on the same page regardless of who I speak with, etc. As a consumer, I HIGHLY recommend trusting this establishment for any service needs.”

4.5 Superb16 Reviews

“Indigo helped me through an unnecessarily difficult/complicated transition to a new phone and was so kind and patient. Best customer service i've ever had at a tmobile!”

4.1 Good34 Reviews

“Selena and Jocelyn were excellent! They both took the time to help us when it was close to closing. They were pleasant, professional, and efficient ! Thanks ladies for being so attentive!”

4.5 Superb15 Reviews

“Thank you Nadi! There are other stores closer to where I live but I will continue to go to this location because of the customer service. Smoothest transactions I've ever had. My phone had an issue with the screen the day after i bought it. They ordered me another under warranty and called me when it was ready. Good guys over there- Polite and efficient.”

4.3 Superb20 Reviews

“Dakota went above and beyond to answer all my questions. He’s always so helpful and has great staff with friendly attitudes! I look forward to purchasing more from this store!”

4 Good41 Reviews

“I was in desperate need of a phone. Not only did I get a quality phone, I received exceptional customer care! Ja'Waun is very knowledgeable of T-Mobile products. He took the time to match me with the best phone for my needs. He was professional, personable and courteous! I also had the pleasure of talking with Ayoungwe and G' ynia. I cannot say enough positive things about such quality individuals.They set the bar high for superior customer service!I would sincerely hope, they are commended by corporate office for their excellent representation of The T-mobile brand.My hats off to such an awesome team!!!!!”

4 Good38 Reviews

“Staff was curtious. Greeted upon arrival. A family needed help with translation & staff was very patient and answered all their questions. Very positive vibes. Location was clean & organized.”

3.9 Good49 Reviews

“Extremely patient and helpful when I had to go in twice to make a phone switch- first time it wasn’t unlocked and they helped with getting info on that. Then when I came back later to make the switch, just as kind & helpful!”

4 Good29 Reviews

“I got a phone from the really cool guy working there. I was told it would be 65 a month and my phone says it's 75$ this immediately reminded me how T mobile is shiesty. I don't like being tricked. I will not pay and they will just cut my phone off. Hope it's worth it.”

4 Good28 Reviews

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