Dillard's at Short Pump Town Center in Richmond, Virginia, is a large fashion retailer that offers a wide variety of clothing, shoes, handbags, accessories, cosmetics, lingerie, and home items. The store features products from both well-known brands like UGG, Polo Ralph Lauren, Michael Kors, Brahmin, and Eileen Fisher, as well as exclusive brands. Customers appreciate the good selection, especially for women's evening wear, and often find helpful staff members who provide excellent service. One shopper found a great deal during a sale, highlighting the store’s ability to offer good prices on items like winter coats. Another customer praised a staff member named Tomica for her exceptional customer service and styling help. However, not all experiences were positive; there was an incident where a staff member was perceived as rude, which left a bad impression. Some customers also expressed concern about the downsizing of plus-size clothing and a decrease in sales, hoping that Dillard’s will maintain its variety and continue offering sales in the future. Overall, Dillard’s provides a good shopping experience with a broad selection and friendly service.
A department store. Good for shopping cloths but during sale.
May 2025
My favorite store. Anytime you want an outfit to make you look like the prize shop Dillard's
May 2025
Always great people helping me find exactly what I describe fast (and even giving fresh ideas for new things to try!) ... this is shopping at its finest
