Haley Ford in Richmond, VA, and surrounding areas like Midlothian and Chester, has been a trusted automotive dealership for over 50 years. The dealership offers a wide selection of vehicles and aims to make the car buying experience quick, easy, and stress-free. Customers appreciate the friendly and professional staff, who are helpful and knowledgeable about the vehicles. Many reviews highlight the seamless process, with some mentioning how staff members go the extra mile, such as pulling vehicles to the front or accommodating specific budgets and monthly payments. The team is praised for their quick responses, detailed explanations, and excellent customer service, which has left customers feeling satisfied and appreciated. Customers also value how the dealership handles recalls and parts requests efficiently, providing a positive experience even after the sale. Several reviews mention the ease of working with the staff and the overall professionalism of the dealership, with some customers leaving with multiple vehicles. Overall, Haley Ford is recognized for its friendly atmosphere, attentive service, and commitment to making each customer’s experience smooth and enjoyable.
Extremely professional. Paid close attention to our concerns. Stayed in communication.
August 2026
I have been servicing my 2022 Honda CRV since I purchased my car. Staff is friendly and service is excellent and reasonably priced. I highly recommend them.
August 2026
My truck had a major issue on a trip to Richmond. The guys at Haley were so helpful and beyond courteous! Highly recommend