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“Haley Ford's experience was absolutely wonderful. They knew what we wanted and they delivered. Very professional and knowledgeable. I would highly recommend them if you are in the market for a new or used vehicle.”
“Johnny hooked it up! Needed rust spots fixed on my hood & rear hatch, plus a dent pulled out of my bumper. Johnny, true to his name, was less than half the cost quoted by both Dorn’s and Caliber. He only charged me for the hood and hatch, painted the bumper he fixed on his own, and buffed my headlights. Incredible value. Would recommend to anyone.”
“I had the misfortune of being in an accident. However, from the accident, I was very fortunate to find my way to L&M Body Shop. I met Kendall and Allie who were my guides through the whole process, including contacting Enterprise for a rental. After droppping off my car, Billy would call and infom me of the progress on my car from receiving the ok for the estinate, receiving the car parts into the shop to begin repairs, to explaining that he didn't approve of the trim that was sent and would be switching it out. I really appreciate Billy's attention to detail for my 2014 Honda, and the professional quality work of his staff, who returned it to me, looking like new.”
“Had a bump and dent on my car and they took care of it in quick professional fashion, kept me updated with the speedy process as well, dent is completely gone! The people here care and do amazing work”
7:30AM - 5:30PM
4731 Eubank Rd, Richmond
Body Shops
“I had an outstanding experience with Caliber Collision! From the moment I dropped off my Mercedes, the customer service was exceptional. I appreciated the regular text message updates that kept me informed throughout the entire repair process.
When I picked up my car, it was ready sooner than I expected, and it looked amazing. They even cleaned it inside and out, which was such a nice touch.
A special thank you to Kai for providing exceptional customer service from start to finish. His professionalism, communication, and genuine care made the entire experience smooth and stress-free.
I highly recommend Caliber Collision to anyone looking for quality repairs and outstanding customer service. Thank you, Kai, and thank you to the entire Caliber Collision team for going above and beyond!”
“I recommend Caliber Collision, my vehicle was there a week ago. I only suggest that you look at your paint to be sure metallic or not. Otherwise, they do great work and courteous”
7:30AM - 5:30PM
2820 Hull St, Richmond
Body Shops
“I recommend this caliber location for your needs. Their professionalism and clear communication from start to finish ensure a seamless experience. Thank you to Kenjeria for everything you do!”
8AM - 5PM
10360 Chester Rd, Chester
Body Shops
“At first was rocky, but carstar made it right and went above and beyond to make my car look perfect again. You guys are awesome and I will use you for future projects and accidents if needed. Thank you for getting right to it and fast.”
“They did a wonderful job on the paint on my wife’s 4runner. Couldn’t ask for better people or service. Would recommend to anyone looking for a quality job and amazing customer service! Thanks again!”
“As always, excellent customer service. Nate provides wonderful information and guidance, giving me full confidence in the staus of my car and what I need to do going forward to keep it running well. Thanks!”
“This is my third interaction with Caliber Collision and I have been very satisfied with their workmanship, professionalism, and the attention to detail on my mustang on every visit. They have sent me updates to keep me in the loop when working on my car. Carla and the other associates always greet me with a smile and let me know that my business is valued. Thank you Caliber! I love your service, but hope Not to see you anytime soon!?”
“10/10 recommend! Took my husbands car to get an inspection, oil change, etc and they didn’t everything in record time! We needed a couple things extra, but the cost was way lower than I expected!
Dustin the service manager is fantastic!”
“Awesome experience at Koontz! My estimator Keith was great, and the turn around time was quick. The ladies up front were very courteous and professional. Got my Subaru back nicely cleaned and shiney.
Definitely recommend them!??”
“I brought a car a few weeks ago! And working with Mr. Bryce Griffin was amazing! He made buying a car process go so smoothly. The willingness of going above and beyond to make me satisfied and happy was amazing! Thanks to Mr. Griffin my buying experience went well.”
7:30AM - 5:30PM
1800 Dabney Rd, Richmond
Body Shops
“I was very pleased with the excellent customer service of Daryl and the whole team. The quality of the work was great and very reasonably priced. I would highly recommend this business based on my experience.”
“Between my daughter and myself we have used Flemings 3 times over last few years after car accidents they were friendly excellent prices work with my insurance company could not ever tell cars were In accident and quick repairs unless you had to wait a few days for parts didn't have to call them they reached out letting us know how the work was going we even stop by and spent little time watching repair to make sure it was to our satisfaction hope to never need them again that would mean we being in another accident lol but if it happens they would definitely be the 1s to do it”
“S & S was fantastic! They repaired my Subaru in only 3 days, which was was sooner than I expected. The communication was great—as were the repairs to my SUV, which had to have the front panel, door, and mirror replaced after an accident. I highly recommend them!”
“This is the third car my family has bought from Whitten Brothers - RVA. ALL THREE CARS WERE REALLY GOOD CARS. The salespersons were good. The managers were genuine and made deals we were pleased with. My family was most impressed by the Finance Person. Mr.Charles Brown. It was a coincidence that we dealt with this person 2 out of the three times. He made it easy. He answered all our questions and made the whole process understandable. It felt like he was looking out for us. Thank you Whitten Brothers.”
“I am absolutely delighted with the services and results I received. The craftsmanship by Josh, the master carpenter, was amazing. The cabinetry that was added matched the existing cabinets perfectly. The rest of the team did an outstanding job as well. Very meticulous and professional. I highly recommend them.”
“Today I had the pleasure of speaking to Mr. Gus, and I had a slight problem. Long story short I told Gus my issue since I brought my vehicle from them and I get work done with them and i was told I would get a loaner today until my truck was finished and I got the run around and I told the young lady naw not acceptable, well Mr Gus said loaner needed and LOANER IS WHAT I GOT! Just like that! I adore everyone here at Haley.. Catch a deal and go get what you need. Until the next time today it’s 5 stars!”
“Outstanding service and communication. Immaculate repair on our Teslas x2. Reasonably fast repairs. Only concern is that it is extremely expensive to repair Teslas and some insurance plans do not cover what Burleigh’s charges. It’s the only Tesla certified shooting RVA, and they do excellent work, but the bill is going to sting.”
“Friendly, efficient and very competent staff. Highly recommend Abdul (sales). He is very knowledgeable on Ram trucks, very helpful and takes ample time to make sure you are well informed about the vehicle purchase.”
“Outstanding collision repair; far exceeded expectations! Beat all area shops on price & timeliness, and delivered impeccable results. I will always call Mr Cox first!Services: Body & Trim”
“My car was totaled in an accident recently and it was a very stressful situation. Johnny and his team went above and beyond in their efforts to get the issue resolved with the insurance company. They were professional, polite, and courteous. Johnny was upfront and honest about everything throughout the whole process. This shop advocated for me with the other guy’s insurance when they were being really shady and rude. The issue was resolved to my satisfaction because of Johnny and his team.
I would highly recommend this shop. I have been recommending them ever since my experience and will continue to do so.
Johnny, thank you, sir, for all of your help and compassion. You and your team are truly appreciated.”
“I had my car towed following a traffic accident. Maaco did an exceptional job with repairing and painting. I highly recommend them and will use them again🤗😢”
“My experience has been great at this place. I Have had some issues since getting my car back the owner Scott both times has been on top of it. For me personally, I don’t expect perfection, but I do expect to be taken care if I have an issue after the fact. That is exactly what has happened here. Integrity. A week after getting my window replaced the window came off track. I drove right into Chester autobody- Scott stopped what he was doing- Came right out worked on my door for about an hour, Stripped the whole thing down right in front of me, not only found the issue but explained what was the issue, owned up to where they could’ve been better & didn’t make me feel weird about it in the process.
I I highly doubt that they ever have cars that come back with these type of issues, I am sure I am an anomaly. I just wanted to make sure I let others know who are looking for integrity in a body shop. It is here.”
“Our new/used Highlander came to us with some scrapes and dings and because of the low mileage we wanted it to look great. The folks at Balch did a great job plus excellent communication! Highly recommend them for automotive and collision repair.”
“They took me right away when every other shop said it would be at least a month until I could bring my car in. They were very fast, honored the insurance quote, and my car looks as good as new. Very friendly, and to quote everyone else, “good people”!”
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“Very pleasant experience at Thurston Springs on behalf of AKN HAULING, LLC. Yorktown VA. Can’t speak highly enough of Noah as he was able to assist in getting our truck into the shop immediately and fixing the issue promptly with a very quick turn around time. Noah was very experienced and “exceptional”! He listened attentively to concern and provided beyond excellent customer service while providing nothing but professionalism. AKN HAULING LLC. highly recommends THURSTON SPRINGS and their excellent expertise being reputable and experienced; Thank you for great customer services, excellent communication, services, craftsmanship, quality, commitment, and overall experience as you have a returning customer.”