JCPenney in Richmond, VA has been a trusted shopping destination since 1902, offering a wide selection of fashion, home decor, beauty, and accessories to suit every lifestyle and budget. Customers appreciate the friendly and helpful staff, with associates like Robin, Jasmine, Jalen, Gary, and Terry providing excellent service. Many reviews highlight the welcoming environment and the quality of products, including clothing from exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie, all at low prices. Shoppers often mention the great selection and style of merchandise, along with staff who go above and beyond to assist, whether helping with in-store purchases or resolving online order issues. Loyal customers express love for the store and hope for more locations in the future. Overall, JCPenney offers a comfortable shopping experience with caring associates dedicated to customer satisfaction and value.
No, I do not want a credit card; I do not want more debt.
June 2024
A huge selection of clothes, discounts in most areas, and friendly clerks.
June 2024
Walked in the store today was immediately greeted by associate and ask how can I help after finding what I needed proceeded to the counter that's when I met Robin :-) very helpful
