Kroger is a popular grocery store that offers a wide range of quality food and household products. Customers appreciate the fresh produce, meats, and dairy available, making it a good choice for those on a budget. However, the store can often be crowded, leading to a hectic shopping experience. Many reviews highlight issues with stock availability, especially for larger grocery trips, as well as problems with the self-checkout machines. Despite these challenges, some shoppers find the store clean and commend the friendly staff, who are often willing to assist when needed. Management is also noted for being present on the floor, helping customers and addressing concerns. While there are complaints about staffing shortages and limited checkout lanes, some customers enjoy the overall selection and competitive prices, particularly near the VCU campus. The flower shop receives positive remarks, and the store also offers unique items like fair trade vegan chocolate bars. Overall, Kroger remains a go-to option for many, balancing convenience with a diverse product range.
Kroger's as usual just lives up to the standards of what an excellent grocery store is supposed to be
February 2026
Andrea and Tiffany in the Deli Department really care about the customer , they both are very polite , accommodating, and always have a smile on their face ,something other Kroger's in the area should take notice of .
February 2026
This Kroger is ridiculous no matter what time you go. No carts, no baskets. You are required to self checkout most hours but God forbid you have to call an attendant. You will wait forever looking stupid and be treated like a nuisance.
