Kroger is a busy store offering thousands of quality food and household products, acting as a one-stop shop for savings. The Carytown location is frequented by many customers. The pharmacy is noted as the best in town, with service and professionalism outweighed only by kindness, despite a broken phone in the drive-thru. The staff, including the main pharmacist, works long hours in a stressful environment and are described as top-notch. The Order Pickup section is very busy and can be understaffed, leading to significant delays and unprepared orders, which some find unacceptable. However, the team members in this department are recognized as cool and positive, handling impatient customers with grace and deserving recognition. In the deli, service for catering orders is highlighted as helpful, accommodating, affordable, fresh, and delicious, with staff going above and beyond. A common issue is that digital coupons are often unreliable and do not work consistently, even after multiple attempts to clip them, and price adjustments at the register or customer service are not always possible.
Huge selection of grocery items. This is a very busy store with lots of fresh produce. There is a great selection of beers and other refrigerated drinks in a dedicated chiller room.
February 2026
I prefer cary st location over all others. Lots of healthy and large variety of options.
January 2026
My friends and I stopped by to get some essentials for this upcoming weather, and the lady at the cash register was so very sweet. I believe her name tag said Debbie, she made us all feel welcomed and kept the conversation fun and kept us giggling. Amazing customer service!! #GiveDebbieARaise
