Kroger is a busy store offering thousands of quality food and household products, acting as a one-stop shop for savings. The Carytown location is frequented by many customers. The pharmacy is noted as the best in town, with service and professionalism outweighed only by kindness, despite a broken phone in the drive-thru. The staff, including the main pharmacist, works long hours in a stressful environment and are described as top-notch. The Order Pickup section is very busy and can be understaffed, leading to significant delays and unprepared orders, which some find unacceptable. However, the team members in this department are recognized as cool and positive, handling impatient customers with grace and deserving recognition. In the deli, service for catering orders is highlighted as helpful, accommodating, affordable, fresh, and delicious, with staff going above and beyond. A common issue is that digital coupons are often unreliable and do not work consistently, even after multiple attempts to clip them, and price adjustments at the register or customer service are not always possible.
Very well kept Kroger. Clean and a nice place to go if you are needing a few things. Had a staff member ask if we needed help when we couldn’t find our item which was very nice.
March 2025
I appreciate the Pickup staff at this location. They are very consistently on time and the fewest unavailable items.
February 2025
Kroger's pharmacies are the best in town. Their service and professionalism are only outweighed by their kindness. They work long hours in a stressful environment. The folks at the Carytown Kroger are top-notch. A shout-out to Amy, Shaunte, Ana and everybody there. The main pharmacist works so hard.
