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11AM - 6PM
9410 W Broad St, Richmond
Mattress Stores
11AM - 6PM
11411 Midlothian Tpke, Richmond
Mattress Stores
“I recently had a fantastic experience at Mattress Warehouse, and I want to share my thoughts on the service and delivery.
Exceptional Service from Jackie
From the moment I walked into the store, Jackie was incredibly helpful. She guided me through the options available and made sure I felt comfortable with my choices. Her friendly demeanor and extensive knowledge about the mattresses made the shopping experience enjoyable.
Quick Delivery
One of the highlights of my experience was the delivery of my Tempur-Pedic mattress. It arrived within 24 hours, which exceeded my expectations. The promptness of the service is commendable, especially when many stores take longer.
Overall Satisfaction
I couldn't have asked for better service. The combination of Jackie's assistance and the swift delivery made my purchase seamless. I highly recommend Mattress Warehouse to anyone in need of a new mattress. Thank you, Jackie, for your outstanding support!”
10AM - 6PM
11521 Midlothian Tpke, Richmond
Mattress Stores
“Very pleasant experience, Seth was very helpful and knowledgeable. Would recommend mattress-firm to anyone who is looking for honest sales people who don't pressure you with the hard sell. Thanks for your help mattress-firm!”
“Anthony was terrific taking us through the options available and explaining the key product deferences and benefits. We decided on a king Tempur-ProAdapt and Ergo 3.0 adjustable base. Also a queen PressureSmart 2.0 with basic ajustable base. We have more to buy and will definitely seek out Anthony when we are ready to place the order.”
11AM - 6PM
11620 W Broad St, Richmond
Mattress Stores
“Jerrell was absolutely phenomenal, knowledgeable, helpful, and considerate of our sleeping needs. He goes above and beyond for his customers!! Highly recommend this company and this location. Thanks Jerrell!”
10AM - 6PM
4746 S Laburnum Ave, Richmond
Mattress Stores
“I had a really great experience, Jake F. Was super helpful and patient working within my budget and bringing many mattresses out for me to try. Thanks y'all!”
“I LOVE this place and the owner Matt. Their prices are the best in town. I should have come here first because it was where I finally found the best deal. Highly recommend!”
“I was really blow away by Drew's mattresses. He has a wide range of top, brand name products, but what sold us were the prices. Honestly, his prices were 65% cheaper than the two other big box stores and other mattress dealers in the area. Drew was personable and very helpful. He helped us find the best quality mattress for our needs. The best part about our transaction with Drew was the delivery. For a reasonable fee, our king mattress and box spring arrived four minutes after we arrived home. I would 100% recommend Drew’s mattresses to anyone that was in the market for a high quality mattress.”
“Mike provided excellent service. He greeted my husband and I as we entered and asked how mattress preferences. He immediately led us to some great options. He was informative and extremely helpful. We purchased a mattress and box spring without hesitation. Highly recommend Mike!”
“Randy Harris is the ultimate professional! He listened to my concerns & requirements, then he began to educate me on how The Original Mattress Factory could help with a custom mattress & foundation for a bed that dates back 150 yrs. Randy & Alisa worked together as a great team to find a solution that I am thrilled with. I didn’t know that this exceptional type of customer service still existed. Kudos for a job well done!”
“I went in store and purchased two pillow top mattresses. The sales associate was personable and kind. Sorry if I do not recall his name.William delivered my mattresses and gosh, he’s the sweetest person ever. He was personable, but yet professional and courtesy. He also had a great sense of humor and kept me laughing (LOL!)William,Keep being the awesome guy you are. The delivery was awesome!”
“Gina is always professional, helpful, and knowledgeable regarding the furniture options at Havertys.
It is always a pleasure working with her!”
“Purchased a mattress for my daughter from Rhonda. We got so much help narrowing down what to get, was in and out in no time! Delivery was excellent, the delivery men were courteous and speedy. We are very happy with our experience shopping here as this was our first time in the store. Thank you so much for your great service!”
“This is a pretty small location off of Cary Street in downtown richmond. Found the store to be very clean and well laid out. The sales staff there had a very specific process and was very good about asking questions and listening to see what your needs were. I enjoy a good sales program and they were well trained. We're looking at purchasing a bed so I can't speak to the quality of the products. However, I do have a friend that has had one for years and she loves it.”
“I really love the living room set that I got and planning to go back and buy the chair , it looks so nice in my place I definitely will be buying something else other than the chair to this particular set.”
“Just sealed the deal with Andre', I am very pleased for the helping hand, attention to details, knowledge in finding the best mattress for me! Not to mention his patience as I walked away and called later to add a dinning set to my order! He was never pushy, just worked with me until I got what I needed and what I wanted at a comfortable price! Thanks Again, Andre'”
“I have shopped at Value City several times and my experiences were very good. The staff were very helpful through the entire process. The delivery team were very professional and courteous.”
“This is our go-to furniture store. Good selection and they will order items if not on floor. Very helpful and friendly. We have been buying furniture from this store for many years and have recommended VA Wayside to friends and family who they have also been very satisfied and purchased furniture.”
“I'm currently trying to sleep on a Sleep Number bed, and am searching for a comfortable adjustable mattress. My old queen mattress was a double pillow top, which I had been unable to find untill I discovered the Mattress Factory.With a double sided mattress, you can flip the mattress over, and reduce wear and tear, and elongate the life of the mattress. They are also super comfy. When I bought the Kingsized Sleep number, I put the old queen bed in the guest bedroom. Every guest that has slept in there says that it is the most comfortable bed they have ever slept in.I love the fact that the mattress is manufactured right there onsight. Their prices are reasonable, and they carry the beloved dual pillow top in a King size.I'm looking forward to getting a good night's sleep again!The salesman was super friendly, and answered all of our questions. The store was nice, and they had a decent selection of beds.”
“Md was great from start to finish. Helping us pick a product to making sure we were happy with our purchase. When we had an issue with one of the appliances we purchased, a refrigerator, his resolution of the issue was amazingly quick and honest. We will continue to purchase all of our appliances from this store”
“Visited today after my friend highly recommend getting a Casper (she's had hers since 2016). Aaron was so great, he gave us the rundown of what makes them different, answered all our questions, and didn't use any high pressure sales tactics. After testing, we made a purchase the same day. We received the same discount that was offered online, which we appreciate. I'd recommend anyone to come here, exceptional service and product!”
“Kristina and Aquqzia were very helpful, patient, and they were both friendly. They answered questions I had about color matching. If you come in, ask for one of them”
“It is an incredible place with exceptional staff treatment. I speak very little English and I was served by a Mr. Michael who did his best and treated me in a very special way with very good prices.”
“Marcus, store manager with American Freight of Midlothian was great! He helped me pick out a premium mattress and bed set, along with handling a finance issue that he handled through the phone customer service team. Lastly he helped with an unopened merchandise exchange. Marcus is awesome and an asset to the American Freight Franchise!”
“Making an online furniture purchase was a first for me. The initial salesperson I texted with ghosted me. However, the 2nd one, James, was great. He answered all my questions and followed through. I was given a projected delivery date, since my purchase is on backorder.”
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“I was in the store the end of July. Neil was very helpful in selecting the right mattress for my sister. She's happy with it! Service was excellent, the mattress was delivered on schedule. Thanks Neil!”