“Jackie was very knowledgeable and helpful. She explained the pricing and discount and also assessed my posture on the mattress to protect my back.
I loved her honestly and transparency. Shopping here was a seemless experience.”
“Exceptional service from Jennifer and Elijah!
Even though I was not quite ready to make a purchase, Jennifer and Elijah provided outstanding assistance in helping me plan and decorate an entire house. If this is the level of service customers receive before making a purchase, I can only imagine how amazing the experience will be once I actually buy my furniture.
When I arrived, my intention was simply to explore options at this store and several others. However, by the time Jennifer and Elijah finished helping me, I was completely sold and no longer felt the need to look anywhere else. They helped me find everything I needed to furnish my home.
They are truly magnificent. Their customer service is the kind that keeps customers coming back time and time again. Thank you, Jennifer and Elijah, for providing such exceptional service. You made this a wonderful shopping experience, and I look forward to returning.”
10AM - 9PM
9410 W Broad St, Richmond
Mattress Stores
“Greg was very patient and helped me find my perfect mattress. I am confident this one is going to work long term thanks to the amount of time I was given to test and him talking me through the details.”
10AM - 9PM
11620 W Broad St, Richmond
Mattress Stores
“Tionna really really helped us today find what we needed and helped Dad get sleeping better. She strived to help us fiance or snap pay the bed. Above and beyond customer service. She really seemed to care and showed us all our options.”
“I have nothing but positives to say about my experience with Mattress Firm (Willow Lawn). I went there shopping for 3 mattresses. Heather was very pleasant and knowledgeable about each type of mattress and was able to narrow down the selection to exactly meet my needs. She wrote me a quote that day. I told her I would think about it and come back the next day. SN…I also observed her assist a rude customer with complete professionalism.
When I returned the following day, I was assisted by Duncan, who was also great to work with.
I highly recommend this store. The prices are competitive and the service is great!”
10AM - 8PM
4746 S Laburnum Ave, Richmond
Mattress Stores
“Doug, the sales representative was fabulous. He was very knowledgeable when I told him what I wanted. He showed me several mattresses and gave me all the information I needed to make a informed decision. He is very friendly and I will definitely come back there for any future needs.”
“Drew was a great communicator, met us at his place in Richmond for my wife to pick another mattress. The one she wanted sold before we could make pick up arrangements from VA Beach. He is legit and the products are great price and he even loaded into our truck and helped with strapping it down. Thanks Drew look forward to our next purchase. Don’t hesitate they sell fast.”
“Bryce was really good and welcoming. He explained the in details the mattress and platform and this was really helpful for someone like me that is just settling into the country. The mattress are comfortable and comes with manufacturer warranty. Would recommend this mattress store”
“Walked in just looking for a couch didn’t expect to buy one at all! Then the greatest person of all time, Timothy helped so much and inspired me to buy a couch right then and there. It was so quick and easy and I got a beautiful, quality three seat sofa recliner for a GREAT DEAL they have plenty of “hot buy” deals in store and great finance program as well. You might as well stop by come in and just look because you never know what deal and couch will catch your eye!(; thanks again TIMOTHY”
“Rhonda thank you for everything. Rhonda allow you to shop at your own pace and she is just perfect for that store. She is awesome. People if you are in need of furniture please go and she Rhonda.”
“From the moment we entered Haverty's, Tracy Jones made us feel right at home. He was extremely warm, engaging and knowledgeable! It felt as if we had known him for a long time. When I need any home furnishings in the future, I will definitely return to Haverty's and look for Tracy.
Peggy Thomsen”
“My experience as a 1st time buyer of an adjustable bed was excellent due to my salesman Randy. I would have given him 10 stars if I could. He was very knowledgeable, professional, and attentive to my needs. Customer service is a valuable commodity, that is missing in today's business due to online way of shopping. Thank you Randy, I love my bed.....Mary Patterson”
“I were impressed with a pleasant, patient and Kind attitude. Ms. Linda was Amazing and I appreciate her clearly!☺ Good job 👏 👍”
“Yomi is a wonderful associate. He gave me the space to look around on my own, was patient with all of my many questions, helped me measure, and gave me great tips on the products. I will def shop there again. I hope corporate is good to the staff, they’re great.”
“The custom headboard ended up being my favorite part of the whole set. The stitching looked clean and the padding made it comfortable for reading in bed. Installation took slightly longer because of limited elevator space, but the crew handled everything patiently and without damaging anything.”
“Everyone was nice and friendly and I was able to My salesperson (Roscoe) was very helpful. Thanks to his knowledge, I was able to get the theatre chairs that I have been wanting for a very long time and learn all about what they really and truly offered. My six year old granddaughter had a great time during the visit. She enjoyed the kids section, the new smart bed, and the kind people that welcomed her with open arms. Thank you everyone for making our experience a great one.”
“We purchased a Leggett & Platt Prodigy Comfort Elite Adjustable Bed Frame from Richmond Bedding . After online research for vendors of this bed frame, we settled on Richmond partly on their pricing, partly on their description of the frame and their policies including extended warrantees, and partly on ratings of previous customers and business practices. They require the order to be placed over the phone and from there on out, the completion of the order and followup on some difficulties were efficiently handled. They let us know from the beginning that there could be potential problems with manufacturing and delivery due to COVID & weather which was useful in setting reasonable expectations. When asked for delivery updates and help with accessories, Tim gave direct, pragmatic, no-nonsense responses.Unfortunately, after 6 weeks, our bed arrived with severe freight damage so we declined to accept delivery. Tim immediately went to work with his L&P associate to get a replacement bed quickly shipped. Four weeks later, we received our replacement--shorter manufacturing and delivery than the first.So far, we are finding the L&P frame to our liking and would recommend Richmond Bedding as a vendor.”
“John (in the furniture and rugs section) went above and beyond. He was such a huge help and was so kind and efficient. I will 100% be back specifically because of his assistance.”
“My husband and I went to several mattress stores and none had what we wanted. We decided to try Original Mattress Factory and we are so glad we did! The fact that the mattresses are made right there was a huge plus. Any time we can support this we are happy to do so! We bought an Ortho Plus Pillow top King and it is wonderful! It is so plush and comfortable. Thank you Original Mattress Factory for having “THE” mattress for us!”
“We recently purchased several pieces of furniture for our family room, and we were greatly impressed with the selection, quality, and great service from Virginia Wayside. In particular, we'd like to thank Rob Pollard for helping us find the right, comfortable furniture that achieves the look we wanted to create. He's thoughtful, attentive, creative, and has a great eye for style and details. Plus, he's a super-nice guy! Thank you, Rob, and Virginia Wayside, for making this a wonderful experience!”
“Buying my mattress at the Short Pump Casper store could not have been easier. The manager Aaron was extremely helpful. He answered all of my questions and made some suggestions so that I made the right decision for our guest room. The mattress has been a hit and I would not hesitate to recommend Casper to all my friends and family, and to anyone looking to improve the comfort of their bed. Thank you Aaron!”
“Bob was awesome and did a great job giving me information. He was very knowledgeable and gave me good advice and besides that we’re both from TX! It was a very good experience! Billie Wallace”