Moore Cadillac of Richmond is dedicated to providing excellent Cadillac sales and automotive service. Customers highlight the helpfulness of staff members, including Donnie, who assists with appointment scheduling and communicates well. The dealership is praised for its smooth vehicle purchasing process, with customers traveling from far away for their deals. Sylvester and Dino are recognized for their integrity, offering prices as discussed without surprises. Additionally, the service manager, Walker, is commended for his professionalism, particularly when addressing any issues that arise post-purchase. Customers have noted the quality of maintenance work, including the washing of vehicles after service. Despite some waiting times, the overall experience remains positive, with many expressing satisfaction with the customer service. Moore Cadillac of Richmond receives high marks for its commitment to quality, making it a trusted choice for Cadillac needs.
Adrian was so helpful and kind. He made our purchase a breeze
February 2026
Great bunch of guys willing to help you out and get what you need.Thank you
February 2026
It's five star review because of Josh Fix. He took great care of me, which is always why I do business with Cadillac having the high expectations. Josh was phenomenal.
