Shockoe Atelier is a business that could be America’s best kept secret for raw selvedge denim. The clothes are nice, with exceptional quality. The denim is incredibly high quality and the materials make the jeans super tough yet comfortable to wear from day one. All their jeans have leather backed rivets. Products like the ripstop pants and the Kojima's are a tough yet comfortable textile. The service is very welcoming, accommodating, and excellent. The people are awesome, super helpful, patient, and down to earth. They craft the clothing and give it to you straight, telling you about the craft and quality. They honor a lifetime guarantee for repairs and alterations at no charge, outside of shipping, and quickly handle requests like hems. Their return policy is excellent. Finding this store was like finding a good tailor or a good barber. The experience is top notch, with a high level of response and authenticity. They ship quickly. The place is unbeatable and you have to experience it. Customers are happy to have done business with them and could not recommend them enough. The purchased items become their favorite pieces of clothing to wear.
Buy American products and get American customer service! I had an issue with my order and they quickly exchanged it for what I needed. Great customer support. Thank you Thomas for helping me. I love my new jeans!
October 2024
Wow! I first heard of Shockoe Atelier after a friend showed me an old pair. I came to Richmond for a work trip and visited the store. Chris was super helpful and patient with me. The service there was very welcoming and accommodating. The pairs I purchased, are now my favorite bottoms to wear. Thank you, Shockoe!!!
February 2024
Unparalleled craftsmanship and amazing customer service, buy with confidence.