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“My husband and I had an amazing experience at your Willow Lawn store today. Reps were all professional, friendly, efficient, incredibly knowledgeable and made shoe shopping so easy!”
“Had to get CP Dean to move my pool table slightly. It was on a rug bought especially for the table. We had just moved into our new place moving the pool table with us. I know I had it centered on the rug at some point when it was being installed. But an inch this way, and a half inch that and first thing I know, I said "that's it". So there it was when my daughter walked in and said, "Mom why didn;t you center the pool table over the rug?" Duh, I didn't? It was almost there, but from then on, I noticed it was not. CP Dean's crew got me straight. 3 very strong men moved it to the right spot then took all the time they needed to level it again. Now, very satisfied with my centered and level pool table.”
10AM - 6:30PM
1400 Starling Dr, Richmond
Sporting Goods
“Always a great go-to for swim gear. We have always been able to find goggles and practice suits. Very helpful and friendly staff always at the ready. Hoping this family owned place will update their inventory and continue to operate here, but this year looked like they were running sales on a lot of inventory to try and liquidate. Would also be nice to see them have a better stock of dance wear like they used to.”
“This place is a well kept secret. If you need to get fitted, it's a great option. Mulligans has a wide assort of manufactures to choose from, even more than Golf Galaxy. Prices are reasonable, and Matt will give you great service. He's been at this location for 16 years, and it shows. Go in and see him for your next purchase you won't be disappointed.”
“The store checkout attendant was very assuring about the choices I made and waited on me until I made my selections. She was very nice and knowledgeable able what they had in stock and double checked. Very diligent person!”
“Twice I’ve been at this store and I have nothing but nice things to say about their employees. All 4 I’ve come in contact with were super nice and helpful. This other big sporting goods store is closer to me but I’ve had such nice experiences here, I choose to drive the extra 10 minutes.”
“If you're into frisbee golf stop here. This guy has more frisbees than anybody I ever seen in my life. It's like a Walmart Dick's sporting goods and five other places combined. He has frisbees I've never heard of. And they're usually for the most part pretty cheap.”
“Been coming to Plaid Racquet for many years, and have always had a fantastic experience. Reasonably priced racquet stringing services and good assortment of racquets to demo and/or purchase.”
“Academy sports sells all types of things for hunting, fishing, camping, boating and much more. They also sell clothes and ammunition for firearms. The store is very clean in the associates are very helpful. The prices are very reasonable. Me and my fiance came in here for the first time and we really like it. We will be coming back for sure.”
“Yesterday was my first time shopping at Zumiez and when I say I never had good retail customer experience until yesterday…. The customer service was superb. Kaela the associate really impressed me when I was purchasing the True Religion two piece set. She helped me find a size that would not only fit but complimented my figure. She also suggested hats and accessories to go along with it and she understood the assignment. I would recommend anyone to shop at this location SPECIFICALLY”
“The people working there were extremely nice and helpful. I believe Kaylee? Was the person in the fitting room helping and they were just lovely. Really really kind and helped find everything I was looking for.”
“Consistent with the few other Dick’s stores I had the pleasure to shop at, this particular branch too unfailingly delivers a top notch customer service experience one can only dream of having. This — coupled with high quality merchandise and appeal — makes this chain of sporting goods stores stand out and continuously obtain newer peaks in its popularity.
I was paying visit to this dick’s location to inquire whether or not I am able to return my newly purchased Patagonia rain jacket (because in spite of its name —brain jacket —this article of clothing provides very negligible protection from water). The initial purchase was completed at the Dick’s located in the Short Pump mall; however the shop attendants at the willow lawn shopping center without hesitation helped me process the return right there and right then as well as assisted in the successful search for a new, more suitable alternative.
Overall very satisfied and happy with my shopping experience at this store.”
“I did not catch the name of the manager who helped me with my exchange but she made all the difference! She was so helpful with finding a better size and recommending a few other things for me. If every store ran as smoothly as this Athleta the world would be a better place haha.”
“I went to Chesterfield Town Centers Champs LAST Sunday, looking for sneakers. I walked in ALL OF THE STAFF MADE THEMSELVES AVAILABLE. I was looking for a comfortable shoe for my 60 year old feet, and every staff member made suggestions, all of them were eager to assist, all were very professional and supportive! This team is TOP NOTCH!”
“Every time I go to this store, everyone is so helpful and nice to talk to. I've always struggled with body image issues and self esteem issues regarding it, so trying on clothes at stores has always been tough for me. But the people there, Angie and Kailyn I think, were really kind and encouraging about finding things that actually fits me and suits my body shape and made me feel really good in the clothes I tried on. It was overall a very nice experience”
“The store was understaffed in the shoe section. It was the most frustrating experience I’ve ever had at this location. And I shop there often. This was between 6:30 and 7p. I had to leave do to not being able to get to get and try on shoes that I wanted to purchase.”
10AM - 8PM
1504 W Broad St, Richmond
Sporting Goods
“The store staff was extremely friendly however I want to shout out Maya for her amazing customer service with helping me find the New Balance of my liking…Even though the shoes was incorrectly labeled in the box, she found the item anyway by going to the extra mile!!! It warms my heart to see African Americans being able to run a store so respectfully, swiftly and have amazing customer service!!!
07/19/25 12pm”
“Convenient. The people who work here are helpful, and kind. The store has a wide variety from car flags, and posters to tooth brushes and clocks. Everything is officially licensed, and at a decent price.”
“Been looking for a Mexican place since I moved back home. This place smells up our entire neighborhood with that grill so I finally stopped there. Tacos are delicious! Went inside to pay, and found a well-stocked Bodega with a hot food counter. I don't know what they do to their Plantains but they are always so good. Normal order is 2-3 tacos, 2-3 gorditas/arepas, about 4-6 pieces of chicharrones con carne and 2 platanos. Gotta try something different next visit. Tacos are served after 6 pm cuz they literally grill the meat everyday before serving. And the salsa Verde and the salsa roja are wonderful. I'm normally neutral on the Verde but theirs is great.”
“Went in to purchase 2 pair of sneakers and all employees were very helpful and informative on what style & brand would give me the best comfort for each setting! I went to 3 other stores prior to stopping here and I’m so thankful this was my final stop! Great crew, great options and overall great store! I highly recommend this location!”
“I means it’s Foot Locker so there’s nothing specific about the store or merchandise I can say. If you know then you know. So regarding the staff, they were all friendly for the most part and helpful. They even tolerated my grandson who’s a toddler and attempted to reorganize the shoes on the wall and help wherever he thought was needed lol! They were very kind to us both. Will come back again whenever I’m visiting the area.”
“I visit all the DTLR stores in Richmond. Southpark and Southside could use better customer service. Don’t have an attitude about ur job, wen ur there to service the customer when they ask for some assistance.”
“Went in to buy a few boxes of rounds, but because of the great opportunity for handguns, rifles, and the great sales people Cole and Teon - bought way more! Did have a pleasure of meeting the owner Karen, who has been in the business for over 40 years. The reviews about her demeanor could have its own truth, but she is still a superwoman under all of this and gun store owner so give her props for that! Yeah, she has a room for growth in her delivery, but in this industry, you gotta be strong and ready for all”
“I never usually leave reviews but despite the power and internet issues i couldn’t have had a better experience. Amy and Marissa helped me and my daughter find the exact jeans we were looking for and helped us out in the fitting rooms since we were a bit confused with sizing. They were the kindest, highly recommend!!”
“This store is such a joy to come to! The employee of the month, Jorden, was such a sweet man with great manners! The staff here are all very nice and have infectious personalities. They helped me with everything I needed and then some! Love this store!”
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“I’d never been to a fleet feet before. It was amazing. The staff clearly knew their stuff and I walked out with shoes that fit my feet perfectly. I’ll 100% be back. The foot analysis thingy was pretty amazing and Cameron (my sales rep) was awesome.”